2010 Ford Edge Cruise Control Problems
13 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (13)
FROM IDLE AT A FULL STOP: UNCONTROLLABLE FULL THROTTLE OCCURRED CAUSING ME TO RUN OVER A CONCRETE CURB BARRIER. I COULD NOT STOP CAR BY APPLYING FULL BRAKE PRESSURE FOR AT LEAST 50 FEET.
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
AS WE WERE DRIVING ON A RESIDENTIAL SIDE STREET, GOING ABOUT 25MPH, COMING UP A SLIGHT INCLINE, THE CAR STOPPED ACCELERATING. WE WERE ABLE TO GET IT TO THE SIDE OF THE ROAD. WE TURNED IT OFF AND ON AND NOTHING HAPPENED. ABOUT 10-15 MINUTES LATER THE ENGINE STARTED BUT WOULD NOT ACCELERATE. WE WERE ONLY ABLE TO GO ABOUT 2MPH. WE WERE ABLE TO GET IT TO A MECHANICAL SHOP NEARBY. THE NEXT MORNING WHEN THEY PULLED THE VEHICLE IN, THEY EXPERIENCED THE SAME ISSUE. WHEN THE TURNED IT OFF AND BACK ON TO DO MORE TESTS THE CAR WAS WORKING "FINE." THE SHOP INSPECTED IT AND DID NOTE THE POTENTIAL THROTTLE BODY ISSUE BUT AS THE VEHICLE WAS NOW RUNNING IT COULD NOT BE PROPERTY DIAGNOSED. WE HAVE TAKEN IT TO A FORD DEALER AND THE SAME INFORMATION WAS GIVEN TO US. WE HAVE CONFIRMED THROUGH FRIENDS WHO HAVE A 2011 FORD THAT THEY RECEIVED A CUSTOMER SATISFACTION LETTER FROM FORD NOTING THE ISSUE WITH THE THROTTLE BODY AND LOSING ACCELERATION. WHEN FORD CUSTOMER CARE WAS CONTACTED THEY NOTE THE PROBLEM BUT "NOT" WITH OUR YEAR VEHICLE. THE SERVICE PERSONNEL AT FORD HAVE CONFIRMED THIS WILL LIKELY HAPPEN AGAIN AND NOTE IT IS A PROBLEM ON OTHER FORD VEHICLES AS WELL AND WE WERE ADVISED TO "DRIVE" IT INTO FORD THE NEXT TIME IT HAPPENS. THIS IS CLEARLY A PROBLEM ACROSS MANY YEARS OF FORD VEHICLES, YET THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR IT OR PUT OUT A RECALL ON AN ISSUE THAT IS ALL OVER THE INTERNET WITH SIMILAR EXPERIENCES.
WHILE DRIVING DOWN A MAIN HIGHWAY WITH CRUISE CONTROL SET AT 60 MPH, THE VEHICLE SUDDENLY STARTED SURGING AND THE RPMS WERE FLUCTUATING THEN THE VEHICLE ACCELERATED RAPIDLY UNTIL SPEED REACHED ABOUT 72 MPH. I HAD TO TURN CRUISE CONTROL OFF FOR THE SPEED TO DROP BACK DOWN.
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 07/05/16 *BF THE CONSUMER EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. UPDATED 07/21/16.*JB
ON 05/01/2013 I ENTERED INTO A PARKING LOT IN A SHOPPING MALL, WITH MY RIGHT FOOT ON THE BRAKE PEDAL WHILE BRAKING TO STOP AT A 15 OR 20 MILES PER HOUR, THE VEHICLE SUDDENLY AND UNINTENTIONALLY ACCELERATED, THE RPMS JUMPED ABOUT 2000 MORE (1500 TO 3500 APROX.) AND I LEFT THE TIRES PRINTS OVER THE PAVEMENT BECAUSE I PUT THE BRAKE FULLY PRESSED WHILE THE ENGINE WAS ACCELERATING WITHOUT TOUCHING THE GAS PEDAL. FORTUNATELY THERE WAS NO CRASH NOR INJURIES TO PASSENGERS OR PEDESTRIANS, BUT I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED TO SEVERAL PERSONS AROUND THE COUNTRY, SO I ASK IF THIS GOVERNMENT AGENCY WOULD ISSUE A RECALL BECAUSE IT IS A SAFETY AND A HIGH RISK SITUATION. THANK YOU. *TR
ON TWO OCCASIONS - ONE IN AN EMPTY PARKING LOT AND ANOTHER AT A STOP LIGHT IN HEAVY TRAFFIC - WHILE BRAKING TO STOP, THE VEHICLE UNINTENTIONALLY ACCELERATED AND WANTED TO LURCH. HAD BRAKE FULLY PRESSED AND THE RPM'S JUMPED FROM 1500 TO 3500. ONLY WAY, ON SECOND OCCASION, TO STOP COMPLETELY WAS TO IMMEDIATELY PUT VEHICLE INTO PARK. RPM'S THEN RETURNED TO 1500. THESE INSTANCES HAPPENED TO ME AS THE DRIVER AND I HAD OTHERS IN THE VEHICLE WITH ME AS WITNESSES. I WON'T LET MY 16 YEAR OLD SON DRIVE THIS VEHICLE BECAUSE OF THIS. *JS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING BETWEEN 5 AND 10 MPH WHEN THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE INCREASED SPEED WITH OUT WARNING. THE VEHICLE ACCELERATED UNTIL CRASHING INTO A BUSH. THE VEHICLE WAS NOT DESTROYED. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,912 AND THE CURRENT MILEAGE WAS 19,500.
TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SURGED FORWARD TO APPROXIMATELY 45 MPH AND CRASHED INTO A CONCRETE POST. THE BRAKES WERE ENGAGED DURING THE FAILURE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT SUFFERED ELEVEN BROKEN RIBS AND A BROKEN KNEE CAP. THE POLICE WERE NOTIFIED AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 01/10/12*LJ UPDATED 04/26/12
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND COASTED TO A STOP, WHEN SUDDENLY THE VEHICLE SURGED FORWARD CRASHING INTO A STORE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, BUT DID NOT HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,028 UPDATED 03/06/12*LJ
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING TO BREAK WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLACE THE GEAR IN NEUTRAL TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.
TL*THE CONTACT OWNS 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH SHE TOOK HER FOOT OFF OF THE ACCELATOR PEDAL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT WHEN THE ACCELATOR PEDAL WAS DEPRESSED THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED THE THROTTLE BODY REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,800.
2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS LATER, AFTER DRIVING APPROXIMATELY 2 MILES THE ENGINE AGAIN SHUT DOWN. IT OCCURRED WHILE THE CONSUMER WAS MERGING INTO A GAP IN 40 MPH TRAFFIC. A RED WRENCH ICON ILLUMINATED ON THE DASH BOARD. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ACCORDING TO THE SERVICE INVOICE, THE POWER TRAIN ICON ILLUMINATED. THE DEALER FOUND THE THROTTLE STUCK CLOSED. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE HEIGHT OF THE FRONT HEAD RESTS. THE TOP OF THE HEAD RESTS WERE HIGHER THAN THE DRIVER AND PASSENGER HEADS AND AT A SHARP ANGLE. THE DEALER WAS UNABLE TO RAISE OR LOWER THE HEAD REST TO THE HEIGHT OF DRIVER AND PASSENGER EARS. *JB