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2017 Dodge Grand Caravan Other Problems

60 owner-reported other complaints from NHTSA data

60
Complaints
Jan 2024Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (60)

criticalUNKNOWN OR OTHER
Filed: May 2025

The door lock actuators on BOTH sliding doors do not work properly. about 3 years ago the drivers side door lock actuator stopped unlocking and could not be used. about 7 or 8 months later, it suddenly unlocked but now makes a loud buzzing sound every time it locks.

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NHTSA #: 11663546
criticalUNKNOWN OR OTHER
Filed: May 2025

My driver's side rear sliding door will not open or unlock. The locking mechanism inside the door panel is seized up and will not release the lock, so the door cannot be opened. This is unsafe because I now only have one door that passengers can exit from the back and if something were to happen to the other back door, people could be trapped.

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NHTSA #: 11662807
criticalUNKNOWN OR OTHER
Filed: Mar 2025

Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk.

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NHTSA #: 11648718
criticalUNKNOWN OR OTHER
Filed: Aug 2024

The sliding doors in my van are not functional. One side does not open at all which is a safety hazard for my children/other passengers to be able to get out of the back seat if an accident occurred. The other side does not lock so it is a safety concern too because someone could enter my vehicle without my knowledge.

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NHTSA #: 11609388
criticalUNKNOWN OR OTHER
Filed: Sep 2023

2017 Dodge Grand Caravan. Check engine light reading code P0302 (cylinder 2 misfire). Mechanic replaced spark plugs and coils, but car is still throwing same code.

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NHTSA #: 11545900
criticalUNKNOWN OR OTHER
Filed: Jul 2023

On 7/2/2023 at approximately 12:04pm my family and I were driving home from church. My husband was driving and the driver's side head rest exploded, punching him in the back of the head while driving. We were very fortunate and no vehicle accident occurred.

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NHTSA #: 11530421
criticalUNKNOWN OR OTHER
Filed: May 2023

The rear drivers sliding door would not unlock or open, both manually, or with the electronics. If I were carrying passengers, they would have not been able to exit the vehicle through that door (except the window). The actuator was bad, and I ended up having to take it to the dealer to have it repaired.

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NHTSA #: 11520093
criticalUNKNOWN OR OTHER
Filed: Feb 2022

Drive side sliding door doesn't work,a safety problem if get in accident people could be trapped . Worked 2 days ago, Nothing will make it open Says need to unlock door but won't unlock, Carry my grand kids ,worry about get in crash an can't get them out .

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NHTSA #: 11453264
criticalUNKNOWN OR OTHER
Filed: Aug 2021

My rear driver side door stopped opening. One day (without any cause) the door would not open or unlock. When I turned off the electric sliding feature, the door would not open manually either.

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NHTSA #: 11428405
criticalUNKNOWN OR OTHER
Filed: Jul 2021

The vehicle passage side sliding door will not open. I called the dealer and they said about $3000 dollars to repair the problem with the door. If there is a accident it will slow for the person the passage side to get out of the vehicle.

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NHTSA #: 11426573
criticalUNKNOWN OR OTHER
Filed: Jul 2021

Rear driver's side sliding door will not open. It is stuck in the locked position. Research shows this is a common problem with the 2017 and other years of Dodge Grand Caravan.

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NHTSA #: 11425199
criticalUNKNOWN OR OTHER,ENGINE
Filed: Jan 2021

I recently purchased a used 2017 dodge grand caravan in nov 2020. I went in for an oil change and was informed of a small oil leak. The dealership said that the oil filter adapter housing needed to be replaced.

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NHTSA #: 11390284
criticalUNKNOWN OR OTHER
Filed: Oct 2020

Cooling system stopped working, freon was completely empty, refilled then empty again the next day. Running defrost or heat makes the car smell like electric fire.

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NHTSA #: 11363258
criticalUNKNOWN OR OTHER
Filed: Feb 2020

Vehicle was stationary, had the car for not even one year. The driver's side back sliding door is stuck in the lock position. It will not unlock manually or electronically.

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NHTSA #: 11311950
highUNKNOWN OR OTHER
Filed: May 2024

The car stalls and shuts off when coming to a stop. When attempting to stop, sometimes it keeps moving forward as if the breaks weren’t working properly. It only happens when I’m slowing down.

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NHTSA #: 11586913
highUNKNOWN OR OTHER
Filed: Jan 2024

Car randomly stalled out without warning or signs of issues. We just purchased this used from Automax Hyundai. It has happened a total of 4 times this week.

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NHTSA #: 11566077
mediumUNKNOWN OR OTHER
Filed: Feb 2026

Seized sliding door latch. In an emergency we cannot exit threw the door. There was a recall on the door lock latch. Dealer will not repair do to the mileage.

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NHTSA #: 11718010
mediumUNKNOWN OR OTHER
Filed: Jan 2026

Both of my sliding passenger doors have become stuck closed due to failed lock actuators. (The doors do not open when placed in the "manual" option either. They cannot be opened in any way.) This happened a few years ago, but my vehicle was past the original warranty period for any repairs, and there were no recalls existing.

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NHTSA #: 11713511
mediumUNKNOWN OR OTHER
Filed: Apr 2025

My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside.

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NHTSA #: 11654390
mediumUNKNOWN OR OTHER
Filed: Nov 2024

In March 13, 2024, when unlocking the doors from the driver's side control panel there was an audible buzzing sound from the passenger side sliding door. The door was still able to unlock and lock. After doing some research online I found that there was a problem with the locking door actuator that would cause a buzzing sound when engaged.

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NHTSA #: 11624703
mediumUNKNOWN OR OTHER
Filed: Apr 2024

Both sliding door actuators are malfunctioning. The door locks have to be manually locked and unlock. Searching the internet, I found that if the door is not lock, the door can disengage and fly open.

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NHTSA #: 11581960
mediumUNKNOWN OR OTHER
Filed: Aug 2023

The left (driver's side) passenger sliding door will not open. The lock actuator seems to be frozen. It is available for inspection as needed.

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NHTSA #: 11540340
mediumUNKNOWN OR OTHER
Filed: May 2023

Sliding door lock actuator failed to open door. I noticed a buzzing sound when opening recently and now it is shut down, it cannot open. I provided these two reports for your reference, and I need you to help me for Dodge to repair my vehicle.

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NHTSA #: 11523732
mediumUNKNOWN OR OTHER
Filed: May 2023

The rear driver side sliding door locks seized and the door can not be unlocked via the power locks nor can it be unlocked manually. The door is stuck shut. This issue occured under 60k miles and the door is no longer functional at all.

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NHTSA #: 11522824
mediumUNKNOWN OR OTHER
Filed: Apr 2023

My rear sliding back van door stopped working on 4/18/2023. It switched to the locked position and cannot be opened manual or by any of the buttons on the van. There was a recall for this but for some reason my van was not included.

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NHTSA #: 11517886
mediumUNKNOWN OR OTHER
Filed: Oct 2022

Buzzing sound when passenger side sliding door should unlock after removing key from dash (actuator failed/failing), door stays locked. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of this common failure.

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NHTSA #: 11488390
mediumUNKNOWN OR OTHER
Filed: Mar 2022

The driver's side sliding door is stuck and locked. Unable to manually unlock nor use key fob nor use button above the rearview mirror. My children were unable to exit out that side and now fear it happening to the passenger side as well.

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NHTSA #: 11455318
mediumUNKNOWN OR OTHER
Filed: Oct 2021

The rear passenger driver side door of my 2017 Dodge Grand Caravan is stuck in the "locked" position. It will not open automatically when I press any of the buttons and I cannot manually open because it is stuck in the locked position.

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NHTSA #: 11438548
mediumUNKNOWN OR OTHER
Filed: Jun 2021

I have a 2017 vehicle with approximately 75,000 miles. The cylinder head on cylinder 2 is faulty and needs to be replaced. This is approximately a $3000 fix that is being repaired right now.

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NHTSA #: 11421328
mediumUNKNOWN OR OTHER
Filed: Jul 2020

Buzzing noise from passenger right side door when unlocking vehicles

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NHTSA #: 11341692
mediumUNKNOWN OR OTHER
Filed: Jun 2020

MY REAR DOOR MAKES A LOUD BUZZ WHEN I UNLOCK IT AND APPARENTLY IT IS A REOCCURRING ISSUE IN THE CARAVAN AND WON'T OPEN FROM THE AUTOMATIC BUTTONS.

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NHTSA #: 11328743
mediumUNKNOWN OR OTHER
Filed: Jun 2020

THE DRIVERS SIDE PASSENGER SLIDING DOOR WAS STUCK SHUT IN THE LOCKED POSITION FOR 3 MONTHS. I BROUGHT IT TO THE DEALER AND THEY WANTED TO CHARGE ME ALMOST $1000 TO BASICALLY REPLACE MOST OF THE DOOR, THIS DIAGNOSIS WAS DONE WHILE DOOR WAS STUCK SHUT. I FINALLY GOT IT OPEN BY PUSHING ON THE UNLOCK BUTTON AND PRESSING THE KEY FAB UNLOCK AT THE SAME TIME (SOMETHING I READ ON THE INTERNET). NOW IT OPENS AND CLOSES, BUT MAKES A BUZZING, CRUNCHING SOUND WHEN THE AUTO LOCK KICKS IN WHEN DRIVING, AND PERIODICALLY MAKES THE NOISE FOR NO REASON. ONLY BEEN 2 DAYS SINCE IT WOULD OPEN AND WAITING FOR IT TO BECOME STUCK OR ANOTHER ISSUE. SURE IS LOUD.

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NHTSA #: 11327632
mediumUNKNOWN OR OTHER
Filed: Jun 2020

THE RIGHT SLIDING DOOR MAKES A LOUD BUZZING SOUND WHENEVER IT IS UNLOCKED. *TR

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NHTSA #: 11327313
mediumUNKNOWN OR OTHER
Filed: May 2020

The van just shuts off while driving, no warning, no check engine light, no codes pulling up. It just turns off in the middle of the road. I'm greatful I wasn't on the freeway or traveling at a fast speed.

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NHTSA #: 11325547
mediumUNKNOWN OR OTHER
Filed: Dec 2019

I bought a 2017 dodge grand caravan in february 2019. December 20, 2019 I was driving home and all of my dash lights and warnings came on, my windshield wipers came on, and the odometer and gas gauge went down while turning onto my home street. We took it to a dodge dealership and after looking and testing things they said it was the instrumental cluster panel.

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NHTSA #: 11290949
mediumUNKNOWN OR OTHER
Filed: Nov 2019

Van accelerated for approximately 1 minute. I was on the highway. I slammed on the breaks and was able to maintain a speed of 55 miles per hour.

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NHTSA #: 11278075
mediumUNKNOWN OR OTHER
Filed: Oct 2019

Our 2017 dodge grand caravan drivers side sliding door is locked and won't ipen with any remotes, buttons or manually. This is a huge safety concern if we need to get out that door. I noticed a lot of other people on the internet are stating the same problem with back to 2014.

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NHTSA #: 11267160
mediumUNKNOWN OR OTHER
Filed: Jun 2019

I BOUGHT THE CAR MONTH AGO WITH 34900 MILES ON IT AND WITHIN THE MONTH MY AC STARTED BLOWING HOT AIR WHILE DRIVING, MY PASSENGER REAR DOOR WAS MAKING GRINDING NOISE ON OPENING/CLOSING/LOCKING AND THE WINDSHIRLD WIPER FLUID LINE CAME UNDONE WITHIN 3 WEEKS. AS I DIDN'T KNOW THAT THE WARRANTY ENDED AT 36000 MILES, I WAS TOLD 65,000, I WAITED TO TAKE THE CAR IN TO THE SHOP INTELL I GOT OUT OF WORK, ONE MONTH TO THE DAY FROM DATE OF PURCHASE, AND TOOK IT INTO THE DODGE DEALERSHIP. A CAR THEN HAD 36200 MILES AND I WAS NOT TOLD I NEEDED TO PAY JUST TO GET IT CHECKED OUT AT THE DODGE DEALERSHIP. IT TURNS OUT THAT THE LATCH TO THE DOOR WAS BROKEN AND THE REAR AC PUMP IS LEAKING AND THAT I NEED TO PAY $2000 TO FIX THESE ISSUES. THESE ISSUES WHERE THERE BEFORE I WENT OVER WARRANTY BUT THAT DOESN'T MATTER TO DODGE.

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NHTSA #: 11221078
lowUNKNOWN OR OTHER
Filed: Oct 2025

The lock actuators on my 2017 Dodge Grand Caravan sliding passenger doors are both frozen, so the doors are not able to be opened at all. The doors for the backseat are unusable, and passengers must climb in through the back hatch door of the van. My car began smoking from the engine (visible from the hood), and I had to pull my vehicle over.

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NHTSA #: 11695715
lowUNKNOWN OR OTHER
Filed: Apr 2025

The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.

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NHTSA #: 11656170
lowUNKNOWN OR OTHER
Filed: Sep 2024

The lock mechanism on the driver side sliding door is stuck in the lock position. From what I’m reading online this is a VERY common issue. It seems to me that being unable to open the door could be a huge safety concern.

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NHTSA #: 11616268
lowUNKNOWN OR OTHER
Filed: Jul 2024

Sliding door lock stuck. Door will not open in emergency.

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NHTSA #: 11604304
lowUNKNOWN OR OTHER
Filed: May 2024

Driver's side passenger door will not open due to a faulty actuator. Other vehicles with the same make/model and year have this exact issue covered under warranty, but for some reason this one is not. I believe the warranty should be expanded to cover more dodge vehicles.This is a Safety issue as it prevents a safe and timely evacuation from the vehicle.

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NHTSA #: 11591834
lowUNKNOWN OR OTHER
Filed: Nov 2023

door lock actuator failed - driver side sliding door - door stuck closed will not open

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NHTSA #: 11555821
lowUNKNOWN OR OTHER
Filed: Sep 2022

Sliding door power lock actuator failure. A buzzing sound is heard when locking and unlocking the doors of the vehicle. The locking mechanism of the vehicle is failing to properly lock and unlock the rear sliding doors.

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NHTSA #: 11487025
lowUNKNOWN OR OTHER
Filed: Sep 2022

Driver side back sliding door stuck in lock position, does not open automatically or manually

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NHTSA #: 11484016
lowUNKNOWN OR OTHER
Filed: Jul 2022

Lock actuator on passenger side sliding door broke. Can not open door. This is a known problem on the Dodge Caravans.

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NHTSA #: 11472116
lowUNKNOWN OR OTHER
Filed: Apr 2022

Driver side sliding door will not open. Will not unlock either manually or with the keyfob or the unlock/lock within the car. This is a safety issue for my 3 kids in the back.

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NHTSA #: 11459444
lowUNKNOWN OR OTHER
Filed: Feb 2022

Rear sliding door actuator for the door lock seized causing the door to be permanently shut with no way to manually open it. This is a safety issue that should be addressed.

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NHTSA #: 11450115
lowUNKNOWN OR OTHER
Filed: Sep 2021

Driver side rear automatic sliding door will not unlock automatically or manually inside or outside the vehicle

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NHTSA #: 11431893
lowUNKNOWN OR OTHER
Filed: Mar 2021

I've had the vehicle since literally 1 year 6 months ago the passenger rear door stopped locking/unlocking I searched for answers online and found forums with this door actuator issue I see it as a hazard because due below average use it went out what if the other 1 goes out then I lose access to the rear of my vehicle in an emergency or anything most people says it's at least $650 fix which is 2 months worth of car payments I can't afford

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NHTSA #: 11398328
lowUNKNOWN OR OTHER,ENGINE
Filed: Feb 2021

Oil housing unit failed at 72,000 miles. Dodge stated it should be a recall, they can't even keep up with the parts to replace it when it fails. They told me to use an after market part that would fail but it would at least get the car back in my possession.

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NHTSA #: 11396929
lowUNKNOWN OR OTHER
Filed: Jan 2021

There needs to be a recall on my car's front seat active head restraints. I received a letter from fiat chrysler automobiles (fac) stating that my front seat active head restraints may inadvertently deploy. Fac offered me an extended 10 year warranty.

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NHTSA #: 11390596
lowUNKNOWN OR OTHER
Filed: Jan 2021

I have a 2017 dodge caravan about a year after I bought it my hazard lights started activating when my middle sliding doors would open. I thought it was a great safety feature, while being confused why it had just started happening 1 day. Then a few months later my locks would and still make a distracting buzzing sound when the doors get locked or unlocked.

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NHTSA #: 11390464
lowUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Oct 2020

Doors won't open or unlock with key fob, roof panel buttons or manually. This happens randomly. Back sliding doors will also randomly open when van is parked and turned off.

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NHTSA #: 11363256
lowUNKNOWN OR OTHER
Filed: Oct 2020

Driver's side passenger door locking mechanism buzzes when locking. It must be manually unlocked to open door.

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NHTSA #: 11363142
lowUNKNOWN OR OTHER
Filed: Sep 2020

Passanger side sliding door lock is stuck in the locked posotion. It will not unlock manuelly, key fob or using the unlock buttons in ht front of the van.

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NHTSA #: 11354116
lowUNKNOWN OR OTHER
Filed: Jul 2020

The front locks for for the two front doors does not lock properly. The latching lock mechanism does not engage. The alarm will set and go off if either of the doors is opened but they are not locked.

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NHTSA #: 11337612
lowUNKNOWN OR OTHER
Filed: Feb 2020

While stationary, passenger side sliding door will not reliably open; manually or with keyless entry. Key fob does not activate the actuator to unlock the door. Unable to get into the vehicle in the event of an emergency.

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NHTSA #: 11309333
lowUNKNOWN OR OTHER
Filed: Feb 2020

The driver side sliding door is stuck shut in locked position. We are unable to manually or electronically unlock. We also cannot open the door electronically or manually.

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NHTSA #: 11306955

Other 2017 Dodge Grand Caravan Issues