2015 Dodge Grand Caravan Seats Problems

The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 MPH and there was no sudden impacts or movement that would have caused the AHR to deploy.

The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it.

The driver's headrest deployed without collision. The incident occurred at an auto service center and I noticed when the vehicle was returned to me. The mechanic inspected the headrest and stated a part in the headrest broke causing it to deploy.

The front passenger headrest deployed for no reason. We had just parked the van and my 13 year old daughter was behind the passenger seat when the headrest deployed and something hit her in the face. We were in no accident nor rear-ended.

The active head restraint deployed on it's own. I was stopped at a light and the headrest slammed into the back of my head. I was alone in the vehicle, and nothing struck the seat or my vehicle.

Drivers side heat rest deployed sitting still. Plastic holding metal strike pin broke. Luckily no one was in the drivers seat.

My van was parked in my driveway overnight and both of the headrests deployed. I am grateful I was not driving it. I couldn’t get them to close they are stuck open.

Passenger head rest safety mechanism deployed for unknown reason.

Was exiting school parking lot and the headrest like exploded!

Tl* the contact owns a 2015 dodge grand caravan. The contact stated that while driving at various speeds, the front passenger's side headrest exploded inadvertently without warning and without the vehicle being involved in a crash. There was no injury sustained.

While driving my front driver seat headrest deployed for no apparent reason.

Came out to my car and the driver side headrest was deployed. My car has been in no vehicle accidents. My minivan was stationary in my driveway.

Tl* the contact owns a 2015 dodge grand caravan. The contact stated that while driving at 30 MPH, the driver side front headrest deployed without impact. The contact was slammed in the back of the head due to the failure and suffered a minor headache.

The headrest deployed and will not go back in. This is a feature to prevent whiplash in a crash, but the vehicle was parked when the headrest deployed. This is dangerous and now I am concerned about my safety driving if it happens to the other one unexpectedly.

Tl* the contact owns a 2015 dodge grand caravan. The contact stated that after entering the vehicle, she became aware that the driver's headrest was deployed. The contact stated that her son informed her that a piece in the headrest was detached.

While driving to work, the driver side head rest deployed. I was not involved in an accident, just idling at a stoplight. Thankfully, I did not sustain any injuries.

Drivers side headrest deployed without being in an accident. Vehicle was parked and unattended when deployment occurred.

2015 dodge grand caravan was parked in our driveway, not started. I was seated in driver seat after just entering the vehicle, door still open, I activated the passenger side power sliding door so my family could enter the rear. My wife opened the front passenger door but had not entered the vehicle, she was assisting the kids entering the rear.

Passenger side headrest deployed on its own.

Tl* the contact owns a 2015 dodge grand caravan. The contact stated that the driver's side frontal head rest deployed after her grandson held on to the headrest for support while exiting the vehicle. The failure occurred while the vehicle was parked.

Tl* the contact owns a 2015 dodge grand caravan. The contact stated that while driving at approximately 25 MPH, the front passenger's side head rest deployed and struck the contact in the back of the head. No injuries were reported.

On thursday june 4, 2020 I was operating a 2015 dodge caravan owned by the danville public schools transportation division. While stopped at a traffic light I raised the height of the head rest one click to place the head rest higher up the back of my head. When the light changed to green I proceeded to the next intersection and had to stop for a second red light.

Aug 3, 2019 just got off interstate-44. I was stopped, & was getting gas at murphy usa, in a commercial lot, on a city street. Vehicle was parked, stationary and not running.

The passenger side headrest deployed without collision. I did not hear it deploy so I'm assuming it happened when the van was parked and I was not in it. Unsure if van was running or off.

The driver side head rest deployed while I was driving. The pin that was holding the headrest in place gave way due to the plastic holding the pin failed. It looks like heat stress on the plastic.

Drivers side head restraint deployed while driving normally causing neck injury.*dt car was not repaired.*jb

The vehicle was parked in a parking lot. My wife opened the front passenger door and was about to get in as my son was getting in through the sliding passenger-side door. Without any kind of impact the headrest on the front passenger seat forcefully deployed.

Our van was stationary, no moving and the driver headrest deployed.

The driver headrest deployed without a crash, just happened out of nowhere. It was stationary.

While in park the passenger seat headrest deployed.

Drivers side active headrest deployed while vehicle was sitting in the garage. In pictures it can be seen that the plastic fatigued and failed at the retention pin.

The headrest deployed while parked and unoccupied. The plastic retention loops snapped and broke.

My daughter entered the van through the front seat and crawled through the center back to her seat behind the front passenger seat. As soon as she was getting into her car seat the front passenger headrest deployed. We were parked and in an unstarted vehicle in my driveway- no collision involved.

Driver's side headrest defective plastic housing. Did not deploy, the plastic mold broke. Google search reveals this is a common problem in the caravans/town & country models as far back as 2011.

Takata recall. Passenger headrest exploded, sounded like a gunshot and nearly caused an accident. I am disabled and drive with hand controls.

Entering the vehicle I sat down in the seat and the drivers headrest deployed hitting me in the back of the head. The car was not running, the passenger headrest did not deploy. Upon closer examination, part of the plastic headrest broke releasing the pin that is retained by a solenoid.

Drivers side headrest popped out. Separately, van started shaking at 1500 rpms. Needed $550 worth of repairs to the #3 fuel injector

Tl* the contact owns a 2015 dodge grand caravan. The contact stated that the vehicle was at a stand still on the outside of his driveway, when approaching the vehicle, he noticed that the front driver's side head rest was detached from the seat. Opelika chrysler dodge jeep ram located at 801 columbus pkwy, opelika, al 36801, (334) 749-8113, was contacted and made aware of the failure.

The headrest on the passenger seat popped open while I was driving, scared me. Now I am afraid, my drivers side will do the same while I am driving causing a terrible hazard for me. I went to dealership and they said not their problem and wanted to charge me $900 to fix it.

Tl* the contact owns a 2015 dodge grand caravan. While driving approximately 5 MPH, the front passenger side head rest erroneously activated. Upon inspection, it was determined that the internal bracket fractured, causing the head rest to deploy.

Tl* the contact owns a 2015 dodge grand caravan. While driving approximately 40 MPH, the driver's seat headrest completely detached without warning. The contact heard a pop sound as the headrest detached, which caused the driver's head to propel forward and almost strike the steering wheel.

Tl* the contact owns a 2015 dodge grand caravan. While the vehicle was stationary, the clips inside the headrests fractured and caused the headrest air bags to deploy on the front driver and passenger seats. There were no injuries.

I was sitting in my parked car, engine off, waiting for someone. The driver's side headrest popped open suddenly. I cannot put it back in position because the plastic tabs inside are broken.

The front passenger headrest popped open. I wasn't driving or even in the car when it happened thankfully. I came out to the car and it had popped.

The head restraint for inside the headrest for both the driver and passenger seat have brackets that will randomly fail.