MyCarTSB

2014 Dodge Grand Caravan Airbags Problems

35 owner-reported airbags complaints from NHTSA data

35
Complaints
2
Crashes
Jan 2015Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (35)

criticalAIR BAGS
Filed: Sep 2025

Your passenger headrest airbag unexpectedly deployed while you were parking in your driveway, even though no one was sitting in that seat. There were no warning lights before this happened, and Dodge told you there are no recalls for this issue. The airbag will need to be inspected and replaced to determine why it deployed on its own.

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NHTSA #: 11685447
criticalAIR BAGS,SEATS
Filed: Mar 2025

While driving on the highway, your airbag warning light came on, followed by a cracking sound. Your airbag then deployed unexpectedly even though you weren't in a crash, hitting you in the back of the head and causing dizziness. You had your children in the car at the time. You mention that Dodge has refused to repair it and that you never received a recall letter about a 2024 service extension, despite reports that this issue has affected other owners.

NHTSA #: 11651082
mediumAIR BAGS
Filed: Jul 2024

As I was driving down the road, doing about 40-45 mph, the airbag in my driver's seat headrest deployed. I was jolted forward and suffered neck and back pain, as well as a headache. Due to the neck and back pain, I had to visit the ER and have a CT scan done. There were no lights on the dash at the time of this happening to indicate it was going to malfunction. This has not been investigated yet, as it happened over the weekend but I will be reporting to the manufacturer as soon as they're open as well.

NHTSA #: 11601823
mediumAIR BAGS
Filed: Jun 2023

Airbag light came on passenger side on door trying to see if it was recalled at all. No accident in this van is it supposed to do that. Was being getting the van worked on.

NHTSA #: 11527248
mediumAIR BAGS
Filed: May 2023

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the SRS warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic rewired of the air bag wiring harness, but the failure reoccurred. The vehicle was taken to the independent mechanic a second time, and the mechanic stated that the wiring harness needed to be replaced and advised the contact to reach out to the local dealer. The dealer was contacted, and the dealer stated that the wiring harness was being redesigned because the older model was not functioning correctly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.

NHTSA #: 11519878
mediumAIR BAGS,SEATS
Filed: May 2022

Sensor in the Passenger Seat is defective and will cause the Air Bag light to intermittently come on leaving the Passenger without Air Bags during an accident. ALL defects / warning lights dealing with AIR BAGS or any other SAFETY FEATURE on a vehicle, regardless of year, should be looked at immediately by Dealers when the vehicle is brought into the Dealership. These are MAJOR Safety Defects and if the Dealership cannot inspect / and safely repair the vehicle during that visit, then a loaner car should be issued to the vehicle Owner until the vehicle is repaired. Maybe this will help the OEMs make Consumer Safety a priority instead of maximizing profitability of a component by using cheap inferior products that may save .0001 cent per unit sold.

NHTSA #: 11464123
mediumAIR BAGS,SEAT BELTS
Filed: Aug 2021

Seatbelt and buckle assembly caused the airbag light to come on indicating that airbags will not deploy in an accident.

NHTSA #: 11429948
mediumAIR BAGS,SEATS
Filed: Jun 2021

Came out to vehicle to drive and noticed driver side headrest was deployed forward and came apart. The vehicle was not in an accident and there were no prior alarms or notifications on the dash system to indicate this would happen. Luckily the headrest didn't deploy while someone was driving. The Dodge dealer says this repair or replacement is not their responsibility. This issue has not currently been resolved.

NHTSA #: 11420583
mediumAIR BAGS
Filed: Apr 2021

THE DRIVER SIDE HEADREST DEPLOYED IN MY 2014 DODGE GRAND CARAVAN WHILE I WAS DRIVING ON THE HIGHWAY. AFTER CLOSER INSPECTION THE PLASTIC CLIPS THAT RETAIN THE METAL LOCK BAR (NOT SURE EXACTLY WHAT THIS IS CALLED) BROKE. THIS CANNOT BE DISENGAGED AND NEARLY CAUSED ME TO WRECK MY VAN. CALLED THE DEALERSHIP AND THEY SAID NO RECALLS ARE IN PLACE FOR THIS. THIS IS INSANELY DANGEROUS.

NHTSA #: 11407010
mediumAIR BAGS,SEATS
Filed: Mar 2021

ACTIVE HEADREST DEPLOYED WITHOUT A CRASH. PLASTIC RETAINING SLOTS BROKEN. CAR WAS NOT MOVING. THIS IS THE SECOND ONE TO BREAK LIKE THIS AND I'M NOT HAPPY ABOUT HAVING TO PAY ANOTHER $900 FOR WHAT IS OBVIOUSLY A DESIGN FLAW

NHTSA #: 11400055
mediumAIR BAGS
Filed: Mar 2021

I PURCHASED A 2014 DODGE GRAND CARAVAN WITH APPROXIMATELY 60000 MILES. THE VEHICLE HAD ONE OWNER BEFORE ME. AT AROUND 64,000 MILES, MY AIRBAG LIGHT STARTED COMING ON INTERMITTENTLY. IT COMES ON AND GOES OFF WHEN I HIT BUMPS, APPLY BRAKES, OR ACCELERATE AND SOMETIMES WHEN MAKING TURNS. ALSO WAS THE THIRD OWNER OF A 2002 MODEL CHRYSLER TOWN & COUNTRY THAT HAD A SIMILAR PROBLEM DO TO A DEFECTIVE CLOCK SPRING. NOW HAVE A 2014 GRAND CARAVAN WITH WAY LOWER MILES AND THIS APPEARS TO BE A COMMON PROBLEM WITH CHRYSLER GROUP. I ATTEMPTED TO CONTACT THE DEALERSHIP I PURCHASED THE 2014 GRAND CARAVAN FROM AND TOLD THEM THE SITUATION AND THEY TOLD ME I WAS OUT OF THERE 90 DAY WARRANTY WHICH LED ME INTO MY EXTENDED WARRANTY THAT I PURCHASED FOR THE VEHICLE WHICH CHARGES A DEDUCTIBLE OF $250. DON'T KNOW IF THIS IS DUE TO A DEFECTIVE CLOCK SPRING AS THIS COULD BE A DIFFERENT PART FAILURE. HOWEVER CHECKING THE PRICES, A CLOCK SPRING FOR A 2014 DODGE GRAND CARAVAN JUST FOR PARTS COST AROUND $300 PLUS TAX. I AM NOW STUCK WITH A $15,000 VEHICLE THAT COULD KILL ME IN THE EVENT OF A CRASH DUE TO A FAULTY AIRBAG SYSTEM THAT HAS A POSSIBLY FAILING PART FOR THE LAST 20 YEARS MADE BY DODGE AND CHRYSLER GROUP AND HAS SOMEHOW NEVER BEEN RECALLED. THE ONLY RECALL THAT HAS BEEN MADE WITH THIS VAN WAS THE VENT WINDOW SWITCH WHICH WAS REPLACED. ALSO GOT A LETTER IN THE MAIL REGARDING A WARRANTY EXTENSION ON A HEADREST RESTRAINT HOWEVER THIS WAS NOT A RECALL. BASED ON A COMMON PROBLEM WITH CLOCK SPRINGS ESPECIALLY MADE BY DODGE AND CHRYSLER GROUP I HAVE REASON TO BELIEVE THAT DODGE HAS BEEN MAKING FAULTY CLOCK SPRINGS FROM 2002 ALL THE WAY UP TO 2014 AND POSSIBLY STILL DOES AS OF 2021. I WONDER HOW MANY DODGE GRAND CARAVANS / CHRYSLER TOWN & COUNTRYS OVER 60K-100K MILES CHANCES ARE YOUR AIRBAG LIGHT MIGHT BE COMING ON AND TURNING OFF WHILE DRIVING. HAVE TO PAY OUT-OF-POCKET. PROBLEM MAY COME BACK.

NHTSA #: 11399455
mediumAIR BAGS,SEATS
Filed: Dec 2020

WHILE PARKED HEADREST ON PASSANGER SIDE FRONT SEAT DEPLOYED NO IMPACT TO VAN.ONLY SEAT THAT DEPLOYED .

NHTSA #: 11378358
mediumAIR BAGS,SEATS
Filed: Oct 2020

WHILE DRIVING ON THE INTERSTATE THE PASSENGER SIDE HEADREST DEPLOYED. MY SON WAS SITTING IN THE SEAT AT THE TIME AND LUCKILY WAS LEANING FORWARD AT THE VERY MOMENT IT EXPLODED OR THIS COULD HAVE BEEN A VERY DIFFERENT DESCRIPTION.

NHTSA #: 11363866
mediumAIR BAGS
Filed: Sep 2020

AIRBAG LIGHT IS ON HAVE NEVER BEEN IN A CAR ACCIDENT AND IT'S NOT SNOWING WHERE I'M AT THERE'S NO REASON IT SHOULD BE ON AND WHEN I MOVE THE SEAT BACK AND FORTH THE LIGHT WILL GO OFF OR ON WHEN ADJUSTING THE SEAT. AND THE CAR COULD BE STATIONARY OR MOVING WHEN I ADJUST THE SEAT FOR THE LIGHT TO GO ON.

NHTSA #: 11361023
mediumAIR BAGS,SEATS
Filed: Sep 2020

ON FRIDAY 9/4/20 WHILE DRIVING MY MOTHER HOME THE DRIVER'S SIDE HEADREST EXPLODED SLAMMING INTO THE BACK OF MY HEAD! I WAS DRIVING 70 MPH ON TEXAS HWY 111 GOING EAST, NO COLLISION OF ANY KIND AND OUT OF THE BLUE IT EXPLODED.*DT*JB CONSUMER STATED SHE HAD A SEVERE HEADACHES, NECK, AND UPPER BACK PAIN.*JB

NHTSA #: 11353692
mediumAIR BAGS
Filed: Aug 2020

THE DRIVER'S SIDE HEAD RESTRAINT AIR BAG DEPLOYED WHILE VEHICLE WAS BEING DRIVEN IN GOOD WEATHER, ON A SMOOTH CITY STREET AT APPROXIMATELY 30 MPH IN LIGHT TRAFFIC. THE FAILURE APPEARS TO HAVE HAPPENED IN TWO STAGES, A SLIGHT BUMP FORWARD BY THE HEAD REST, ALERTING MY WIFE, THE DRIVER, TO A PROBLEM. THEN WHILE STILL DRIVING THE COMPLETE FAILURE OCCURRING APPROXIMATELY TWO OR THREE MINUTES LATER, SMACKING MY WIFE IN THE BACK OF HER HEAD SMARTLY. AFTER STOPPING AT A CONVENIENCE STORE WE CONDUCTED A VISUAL EXAMINATION OF THE DEVICE WHICH REVEALED A SHATTERED, THIN PLASTIC BRACKET INSIDE THE HEAD REST. MY ASSUMPTION IS THIS BRACKET FAILED ON ONE SIDE AND CAUSED THE FIRST BUMP, AND THEN THE OTHER SIDE FAILED CAUSING THE SHARPER BLOW. THIS ACTION COULD HAVE RESULTED IN SEVERE CONSEQUENCES IF FULL DEPLOYMENT HAD OCCURRING ALL AT ONCE DURING OPERATION ON A HIGHWAY OR AT A GREATER SPEED.

NHTSA #: 11343490
mediumAIR BAGS
Filed: Jun 2020

MY DRIVER SIDE HEADREST AIRBAG DEPLOYED WHILE VEHICLE WAS PARKED. *TR

NHTSA #: 11331116
mediumAIR BAGS,SEATS,UNKNOWN OR OTHER
Filed: Jun 2020

HEAD RESTS SPONTANEOUSLY EXPLODED WHILE PARKED. *TR

NHTSA #: 11329057
mediumAIR BAGS
Filed: Nov 2019

COMPANY EMPLOYEE REPORTED THAT WHILE DRIVING OUR COMPANY'S 2014 DODGE CARAVAN THE AIR BAG WARNING LIGHT CAME ON, ON THE DASH. IMMEDIATELY TOOK THE VAN TO THE AUTO REPAIR SHOP THEY DETERMINED, BY COMPUTER CODE, THAT THE DRIVER'S SIDE SIDE AIRBAG WAS DEFECTIVE AND NEEDS REPLACED. SINCE THIS IS A DEALER PRODUCT IT WILL BE OVER $540 DOLLARS TO FIX THE ISSUE.

NHTSA #: 11282428
mediumAIR BAGS,SEAT BELTS
Filed: Nov 2019

MY SIGNATURE GOT FORGED

NHTSA #: 11282523
mediumAIR BAGS,SEATS
Filed: Nov 2019

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST SUDDENLY DEPLOYED WITHOUT WARNING. THE FAILURE OCCURRED WHILE THE CONTACT WAS ATTEMPTING TO READJUST THE HEAD REST. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BANK CROSSING DODGE (2377 HOMER RD, COMMERCE, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.

NHTSA #: 11278382
mediumAIR BAGS,SEATS
Filed: Oct 2019

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SEAT HEAD REST AIR BAG ABPRUPTLY DEPLOYED. THE FRONT PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 205,000.

NHTSA #: 11270415
mediumAIR BAGS
Filed: Oct 2019

MY AIRBAG LIGHT KEEPS COMING ON WHILE I'M DRIVING .IT COMES ON AT ALL DIFFERENT TIMES . HIGHWAY OR CITY STREETS.

NHTSA #: 11267354
mediumAIR BAGS
Filed: Sep 2019

THE AIRBAG LIGHT ON THE DASH JUST CAME ON FOR NO REASON. THE VAN IS AT 96K MILES. NO ACCIDENTS HAVE OCCURRED.

NHTSA #: 11257598
mediumAIR BAGS
Filed: Sep 2019

AT APPROXIMATELY 46,600 MILES THE AIRBAG WARNING LIGHT/ALERT CAME ON WHJILE DRIVING ON THE HIGHWAY. IT NOW RANDOMLY COMES ON WHILE DRIVING. SOMETIMES IT STAYS LIT DURING THE WHOLE TRIP, SOMETIMES IT TURNS ON AND OFF SEVERAL TIMES DURING ONE TRIP. SPEED DOES NOT MATTER AS IT COMES ON AT RANDOM. ALSO, IT COMES ON WHETHER THERE ARE 6 PASSENGERS OR JUST THE DRIVER.

NHTSA #: 11255517
mediumAIR BAGS,SEAT BELTS
CrashFiled: Nov 2018

AFTER GOING SIDEWAYS INTO A VERY STEEP DITCH, BOTH DRIVER AND PASSENGER FRONT SIDE AIRBAG CHARGES WENT OFF, BUT NEITHER AIRBAG DEPLOYED. THE SEAT BELT LOCKED SO TIGHT THAT I COULDN'T REACH THE DOOR HANDLE OR WINDOW SWITCH, OR UNBUCKLE THE SEAT BELT TO EXIT THE VEHICLE.

NHTSA #: 11150964
mediumAIR BAGS
Filed: Jul 2018

AT ABOUT 93,000 MILES, AIRBAG LIGHT CAME ON AND STAYS ILLUMINATED. APPARENTLY NOT COVERED UNDER EXTENDED WARRANTY. SAME VEHICLES DIFFERENT YEARS HAD RECALLS FOR THIS ISSUE. THIS IS A SAFETY ISSUE WHILE DRIVING. WILL THEY STILL DEPLOY IN CASE OF ACCIDENT? OR WILL THEY DEPLOY AND CAUSE AN ACCIDENT?

NHTSA #: 11110781
mediumAIR BAGS
Filed: Jun 2018

BACKING OUT OF DRIVEWAY AND DRIVERS SIDE HEADREST POPPED OPEN

NHTSA #: 11103770
mediumAIR BAGS
Filed: Jun 2018

THE PASSENGER SIDE AIRBAG INSIDE THE HEADREST DEPLOYED ON IT'S OWN WHILE SITTING IN A PARKING LOT. THE VEHICLE WAS STATIONARY AND UNATTENDED.

NHTSA #: 11099941
mediumAIR BAGS
Filed: Dec 2017

MY 2014 DODGE GRAND CARAVAN HAS ABOUT 40K MILES AND THE AIR BAG WARNING LIGHT ACTIVATES INTERMITTENTLY. I HAVE AN EXTENDED WARRANTY THAT DOES NOT COVER AIRBAGS AND THE DEALERSHIP (WITH WHOM I PURCHASED THE WARRANTY) HAS NO INTEREST IN DIAGNOSING THE ISSUE UNLESS I PAY AN UP-FRONT FEE. I THINK A VEHICLE THIS NEW SHOULD NOT BE HAVING THIS ISSUE IN THE FIRST PLACE AS IT IS OBVIOUSLY A DEFECT OR AN ELECTRICAL FAILURE OF SOME SORT. DO I HAVE ANY RECOURSE? THANKS!

NHTSA #: 11052508
mediumAIR BAGS
Filed: Oct 2016

ON TUESDAY 10/18/2016, I WAS BACKING THE VAN OUT OF THE GARAGE AND STOPPED TO ADJUST THE TILT WHEN THE AIRBAG LIGHT SUDDENLY CAME ON. TOOK IT TO THE DEALER (10/20/2016) AND WAS TOLD THEY WANTED $115 TO RUN THE DIAGNOSTIC. ALL SAFETY RELATED ISSUES WITH ANY VEHICLE SHOULD BE WARRANTIED FOR THE LIFE OF THE CAR.

NHTSA #: 10917646
mediumAIR BAGS
Filed: Apr 2016

I BOUGHT MY VEHICLE AT A CHEVROLET DEALER AND THEY HAVE NO INFO IF THERE IS A RECALL ON DODGE VANS REGARDING AIRBAG LIGHTS COMING ON AND OFF, I SEARCHED FOR A RECALL ON THIS BUT ONLY FOUND IT ON OTHER DODGE VEHICLES. IT HAS BEEN DOING IT FOR ALMOST 3 WEEKS NOW, ON OCCASION STAYS ON FOR A DAY OR TWO OR COMES ON AND OFF FOR SEVERAL MINUTES AND SOME DAYS DOES NOT COME ON AT ALL. IT COMES ON WHEN FIRST START VEHICLE OR WHILE IN MOTION.

NHTSA #: 10862008
mediumAIR BAGS
Filed: Oct 2015

THE DASHBOARD LIGHT AND BELL FOR AIR BAGS KEEPS COMING ON. CAR WAS BEING DRIVEN ON REGULAR ROADS FROM 35 TO 70 MILES PER HR

NHTSA #: 10781653
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT RENTED A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,900.

NHTSA #: 10736195
mediumAIR BAGS
CrashFiled: Jan 2015

TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CRASHED THE VEHICLE INTO THE REAR OF A SECOND VEHICLE. THE CONTACT INDICATED THAT DURING THE CRASH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD, NECK, AND CHEST. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK AND CHEST. THE CONTACT STATED THAT BOTH OCCUPANTS REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800. UPDATED 3/12/15*CN UPDATED 6/19/2015*JS

NHTSA #: 10670401

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