2018 Dodge Durango Seats Problems

The contact owns a 2018 Dodge Durango. The contact stated that while stopped in a Drive-Thru, there was an abnormally loud sound before the driver’s side head restraint unexpectedly deployed. The contact's head was pushed forward with force and struck the steering wheel.

The contact owns a 2018 Dodge Durango. The contact stated that while driving 25 MPH, the contact noticed an abnormal sound, and the front passenger's side headrest unexpectedly deployed without an impact to the vehicle. No warning light was illuminated.

The front passenger side headrest Safety mechanism deployed as I was driving down the road and upon looking at it, a piece inside is broken.

I was sitting in my car in the car line to drop my children off at school and the passenger seat headrest busted open and scared us 3 half to death. Luckily no one was sitting in the passenger seat, I believe if someone was it would have caused a severe headache and neck pain. I'm so fortunate it did not happen while I was driving either, who knows what my reaction would have been.

The AHR system for the passenger seat failed. While sitting in the school line for one of my kids, the passenger headrest (AHR system) malfunctioned and protruded forward. If the force behind the protrusion would have hit someone it could have caused a concussion, if it would have been the driver, could have caused an accident if in motion.

While stopped at a traffic light, the drivers side front headrest exploded forward hitting my wife in the back of the head. Upon inspection, I noticed part of the plastic hinge inside the headrest had broken or sheared off. Although it did not appear to have caused her personal injury, had this occurred while driving it very well could have caused an accident, due to the impact and loud noise.

The contact's wife owns a 2018 Dodge Durango. The contact stated while driving 40 MPH, the headrest deployed inadvertently and struck the contact in the back of the head. There was no warning light illuminated.

My son hit the front passenger headrest with a toy and the headrest deployed. I was in the front passenger seat at the time this happened but it did not hit the back of my head.

Headrest deployed while driving

The active headrest restraint deployed in the vehicle with no collision. It deployed randomly. It looks like there is a broken part inside the headrest.

The contact owns a 2018 Dodge Durango. The contact stated while the vehicle was stopped at a red light the front passenger’s seat headrest air bag inadvertently deployed. The vehicle was not involved in a collision.

On May 18, 2021, I got in my vehicle and was securing my seatbelt when I heard a really loud noise and felt something brush my head. I got out of the vehicle, walked around and inspected as I was not certain what it was. When I opened the rear passenger door, I noticed the headrest had deployed on the driver's side seat.

SUV was parked not and overnight my passenger seat headrest "active head restraint" activated and opened up. I contacted Dodge/Chrysler Headquaters and they stated a recall was found for this safety feature but my vehicle VIN was not part of the recall. I should not be responsible for repairs.

Tl* the contact owns a 2018 dodge durango. While driving 35 MPH, the front driver's seat independently reclined backwards. The contact coasted the vehicle to the side of the road and attempted to recline the seat forward, but the handle failed.

There is definitely something wrong with the headrests on the durangos. I was vacuuming my seats and I used the passenger lever to push it back and the headrest on the passenger side popped out and now the clips are broke & it wont pop back in. They definitely need to look into the headrests and fix this issue.

Dogs in vehicle in front passenger side and rear passenger side. Dog in front may have come in contact with switch or control back\lombar seat rest opened to fold open to rear ( sleep position ) front back rest trapped and crushed dog sleeping on rear passenger side, required emergency stop on highway to attempt to locate seat switch in order to release dog from position.