2004 Dodge Durango Cruise Control Problems

After taking your Durango to the dealership for recall work, your driver's door won't unlock using the key fob, manual handle, or lock button—the door also beeps as if it's ajar. Additionally, your tire pressure warning light is on and your radio cuts in and out. The dealership has refused to address these issues, claiming they're not responsible for the problems that appeared after the recall service.

MY VEHICLE STALLS IN THE RAIN. IT STALLS AT A STOP OR ROLLING SPEEDS. IT IDLES ROUGH FIRST AND THEN STALLS OR SHUTS OFF. SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON, BUT NOT ALWAYS. THIS ONLY OCCURS IN THE RAIN. I'VE HAD SEVERAL MECHANICS LOOK AT IT, AND THEY CAN'T FIGURE OUT HOW TO SOLVE THE PROBLEM. I'VE SPENT A LOT OF MONEY TRYING TO GET THIS FIXED. THROUGH ONLINE RESEARCH, I'VE DISCOVERED THAT MANY OTHER DURANGO OWNERS ARE EXPERIENCING THIS SAME ISSUE.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WITH THE CRUISE CONTROL SET FOR 68 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AN ADDITIONAL 20 MPH WITHOUT WARNING. THE FAILURE CAUSED HER TO BE PULLED OVER BY THE POLICE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL CLUNK SOUND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 299,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE AT A STOP, THE BRAKES FAILED TO WORK, THE ENGINE REVVED, AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 152,845.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE RAPIDLY ACCELERATED TO 65 MPH. THE CONTACT DID NOT LOSE CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLIMUNATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 215,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE BRAKES FAILED WHEN DEPRESSED. THE GEAR SHIFT HAD TO BE SHIFTED INTO NEUTRAL TO REGAIN CONTROL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,085.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE (SURGE FORWARD) WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO BE SHIFTED INTO NEUTRAL OR THE IGNITION WOULD HAVE TO BE TURNED OFF IN ORDER TO SLOW THE VEHICLE DOWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE PEDAL IN ORDER TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND AND THE SERVICE FOUR WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

ON APRIL 11, 2014, MY THREE YOUNG CHILDREN, BOYFRIEND, AND MYSELF(PREGNANT) STOPPED AT A RED LIGHT. AS THE LIGHT TURNED GREEN I BEGAN TO ACCELERATE; THAT'S WHEN I HEARD A LOUD POPPING SOUND. AT FIRST I THOUGHT MAYBE MY TIRE POPPED. I WAS BARELY ABLE TO PULL OFF THE 4 LANE STREET I WAS TRAVELING ON WITHOUT GETTING HIT. ONCE I PULLED OVER I REALIZED OIL LEAKING FROM UNDERNEATH MY TRUCK. I WAS ABLE TO TAKE THE TRUCK TO A SERVICE STATION THAT WAS LOCATED ACROSS THE PARKING LOT AND WAS TOLD THE ENGINE FAILED. THE TRUCK STILL STARTS BUT MAKES A LOUD CLICKING NOISE. THIS TRUCK HAS BEEN WELL TAKING CARE OF AND MAINTENANCE REGULARLY. I HAVE DONE RESEARCH ON THE ISSUE AND HAVE FOUND THIS HAS BEEN AN ON GOING ISSUE WITH CHRYSLER. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON THIS ISSUE. I HAD NO WARNING SIGNS OF ANY ISSUES WITH MY TRUCK AND NOW THIS. THIS IS SUCH A DISAPPOINTMENT. *TR

I PULLED OUT OF MY APARTMENT AND BEGAN TO ACCELERATE UP AN INCLINE. I HEARD A LOUD THUMP, ALL OF THE LIGHTS ON THE DASH FLASHED AND THE CAR DIED RIGHT THERE APPROXIMATELY 60 YARDS FROM MY DOOR. AFTER HAVING IT TOWED ALL OVER THE PLACE, I WAS INFORMED THAT MY ENGINE HAD SEIZED. I WAS VERY CONFUSED BECAUSE I AM ALWAYS ADAMANT ABOUT MAINTAINING THE VEHICLE AND ALL OF THE REGULAR WORK HAD BEEN DONE. DODGE WOULD DO NOTHING BECAUSE THE VEHICLE'S WARRANTY HAD EXPIRED. BECAUSE I STILL OWED MONEY, I WAS FORCED TO PAY OVER $6,000 GETTING A REPLACEMENT ENGINE. SEPARATE INCIDENT 08/17/2013 STARTED VEHICLE AFTER WORK. GOT TO WORK FINE WITH NO INDICATIONS OF TROUBLE, ENGINE WAS SHAKING VIOLENTLY, THICK SMOKE SPUTTERING FROM TAIL PIPE. READING ENGINE CODES SAYING FUEL INJECTOR OPEN. SPENT 200 GETTING INJECTION SYSTEM CHECKED WITH NO SUCCESS. MECHANIC SAYING THAT THE COMPUTER SYSTEM IS BAD IN THE VEHICLE WHICH IS LIKELY TO COST UPWARDS OF $1000 FROM DODGE. BOTTOM LINE, THIS PRODUCT IS A COMPLETE DISGRACE, AND I FEEL LIKE THE THOUSANDS OF PEOPLE AFFECTED BY THIS TERRIBLE PRODUCT SHOULD BE COMPENSATED. I HAVE ALMOST HAD TO PAY FOR THIS CAR ALL OVER AGAIN WITH THE TIME AND MONEY I HAVE HAD TO INVEST IN REPAIRS. *TR

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT WAS DRIVING APPROXIMATELY 1 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE CONTACT APPLIED EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 02/09/12*LJ UPDATED 02/13/12

I WAS DRIVING TO WORK GOING APPROXIMATELY 65 MPH WHEN I PUT ON THE BREAK AS TRAFFIC HAD GOTTEN A LITTLE THICK. AS I RELEASED MY FOOT OFF OF THE BREAK THE CAR KIND OF JUMPED (SIMILAR TO WHEN ITS IN CRUISE CONTROL) AND I NOTICED THAT IT WAS PICKING UP SPEED BY ITSELF. I IMMEDIATELY THOUGHT THAT SOMEHOW IT HAD GONE INTO CRUISE CONTROL ON ITS OWN BUT WHEN I AGAIN TRIED TO PUT THE BREAK ON I NOTICED THAT THE BREAK PEDAL WAS A BIT RESISTANT AND WHEN I REMOVED MY FOOT IT AGAIN BEGAN TO ACCELERATE ON ITS OWN. STILL THINKING THIS WAS A CRUISE CONTROL ISSUE I HIT THE OFF BUTTON BUT THIS DID NOT HELP. NOT KNOWING WHAT TO DO AND REALIZING THAT GETTING THE CAR TO SLOW DOWN WAS VERY DIFFICULT I DIDN'T WANT TO EXIT THE EXPRESSWAY AND NOT BE ABLE TO STOP OR PREVENT AN ACCIDENT SO I CONTINUED MY DRIVE TO WORK WITH MY FOOT ON THE BRAKE KNOWING THAT IN THE WORSE CASE SCENARIO THERE WAS A FIELD I COULD CRASH INTO (AT MY WORK EXIT) IF I COULD NOT GET THE CAR TO STOP. AT ONE POINT I TOOK MY FOOT OFF OF THE BREAK TO SEE IF THE SPEED WOULD CONTINUE TO RISE OR IF IT WOULD STOP AT ANY POINT, BUT AFTER IT BEGAN TO APPROACH 100MPH (IT WAS CLEAR THAT IT WAS GOING TO CONTINUE RISING)AND SCARING ME EVEN FURTHER I PUT MY FOOT BACK ON THE BREAK. UPON EXITING THE EXPRESSWAY I PUT BOTH FEET ON THE BREAK AND PRESSED DOWN AS HARD AS I COULD, ONLY MANAGING TO GET THE SPEED TO ABOUT 30 MPH BEFORE I PUT IT INTO NEUTRAL AND SHUT IT OFF. I WAS LATER TOLD BY THE MECHANIC THAT MY THROTTLE WAS STUCK. NEEDLESS TO SAY IT WAS ONE OF THE SCARIEST EXPERIENCES IN MY LIFE! *TR

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT HAD HIS FOOT ON THE BRAKE PEDAL READY TO SHIFT INTO PARK, THE THROTTLE STUCK AND CRASHED INTO A SHED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300.

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS IF IT WAS LOSING POWER BUT AS THE VEHICLE CAME TO A COMPLETE STOP IT WOULD CUT OFF. SHE WAS ABLE TO RESTART IT IMMEDIATELY. THE THROTTLE SENSOR WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A LOCAL MECHANIC CALLED THE DEALER AND ADVISED THEM OF THE FAILURE AND WHAT NEEDED TO BE REPAIRED; HOWEVER, THEY WERE UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO CALLED AND CONFIRMED THAT THERE WERE NO WARRANTIES OR RECALLS. THE FAILURE MILEAGE WAS 78,000. UPDATED 11/16/10. *LJ

CHECK ENGINE AND AIRBAG LIGHT CONTINUALLY KEEPS COMING ON EVEN AFTER IT' HAS BEEN SERVICED. ON 2 APRIL 2007 CHECK ENGINE LIGHT CAME ON, AND LOST ITS POWER AFTER STOPPING AT A STOP LIGHT. IT WOULD IDLE, BUT WOULD NOT MOVE WHEN THE GAS PEDAL WAS PRESSED. WE HAD TO TURN THE VEHICLE OF AT LEAST TWO OR THREE TIMES BEFORE IT WOULD MOVE WHEN THE GAS WAS DEPRESSED. ADDITIONALLY IMMEDIATELY AFTER THAT YOU COULD TELL THAT THE VEHICLE WAS STRAINING TO DRIVE, AND YOU COULD ALSO HEAR IT WHILE DRIVING AND GOING DOWN THE HIGHWAY, IT KEPT LOSING POWER AS WELL. IT HAS BEEN IN THE SHOP NOW FOR 3 DAYS, AND I STILL CAN'T GET A STRAIGHT ANSWER ON WHAT IT IS THAT'S WRONG WITH VEHICLE. I HAVE READ ABOUT THE INVESTIGATION, BUT THIS DOES ME NO GOOD BECAUSE THE DEALERSHIP IS SAYING THAT THEY HONESTLY DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I BOUGHT IT BRAND NEW, AND IT HAS NEVER BEEN WRECKED ,AND THESE ARE THE ONLY PROBLEMS THAT I HAVE HAD SINCE I' BOUGHT IT. THERE IS NO WAY I SHOULD BE HAVING THIS KIND OF PROBLEMS AT ONLY A LITTLE OVER 66,000 MILES. WHAT CAN THE MANUFACTURER DO TO HELP WITH MY SITUATION?*AK

ENGINE/TRANSMISSION PROBLEMS. ENGINE IDLES BETWEEN 400 AND 800 RPM AT A STOP AFTER WARM UP (15 MILES). AT LOW SPEEDS VEHICLE LURCHES FORWARD AND MUST BE HELD AT A STOP FIRMLY OR IT WILL TAKE OFF. STOPS ARE JERKY BECAUSE IT FEELS LIKE THE TRUCK IS FIGHTING. LIGHTS PULSE WITH THE ENGINE RPMS. FORCE ON THE VEHICLE SURGES WITH THE ENGINE RPMS. THIS IS A CONSTANT THING THAT PASSENGERS AND DRIVER CAN ACTIVELY FEEL, YET THE DEALERSHIP MAINTAINS THAT NOTHING IS WRONG. MANY TIMES (AT LEAST 8) THE ENGINE STALLS AT A STOP DURING THE RPM FLUCTUATION. THE TRANSMISSION STAYS IN SECOND OR HIGHER GEAR AT A STOP. I KNOW THIS BECAUSE WHEN I TOUCH THE GAS PEDAL THE TRANSMISSION SHIFTS HARD AND THE TRUCK LEAPS FORWARD. IT ACTS AS THOUGH I HAD FLOORED IT EVEN IF I APPLY LIGHT PRESSURE. BELOW YOU HAVE INCIDENT DATE, THIS HAS BEEN CONSTANT AND INCREASING IN STRENGTH SINCE 6 MONTHS AFTER I BOUGHT IT. I HAVE TAKEN IT TO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM. TSB HAVE BEEN USED. I JUST FIGURE THAT I WILL WAIT UNTIL THE VEHICLE FAILS COMPLETELY BUT I DON'T LIKE THAT OPTION EITHER. *JB

DT*: THE CONTACT STATED AS THE DRIVER WAS TURNING INTO A PARKING SPACE AT 5 MPH; THE DRIVER'S FOOT WAS ON THE BRAKE WHEN THE VEHICLE ACCELERATED ON ITS OWN HITTING A TREE. THERE WAS EXTENSIVE DAMAGE DONE TO THE VEHICLE. THIS ALSO OCCURRED ONE OTHER TIME IN JANUARY. THE VEHICLE ACCELERATED AS THE VEHICLE WAS COMING TO A STOP. THE CONTACT PLACED THE VEHICLE IN NEUTRAL IN ORDER TO STOP THE VEHICLE. THE DEALERSHIP HAS BEEN INFORMED.

DT*: THE CONTACT STATED THE THROTTLE INTERMITTENTLY STICKS AT HIGHER SPEEDS OF 45-60 MPH DURING COLD WEATHER CAUSING THE ENGINE TO REV AND NOT MOVE FORWARD. THE CHECK ENGINE LIGHT HAS ILLUMINATED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM.

DT*: THE CONSUMER STATED THERE HAVE BEEN TWO INCIDENTS WITH THE VEHICLE INADVERTENTLY ACCELERATING. FIRST, WHILE IN REVERSE PULLING OUT OF A PARKING PLACE, THE VEHICLE ACCELERATED ACROSS THE PARKING LOT. SECOND, WHILE LEAVING A PARKING LOT, THE VEHICLE ACCELERATED FORWARD HITTING ANOTHER VEHICLE ENTERING THE PARKING LOT. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE MANUFACTURER IS SENDING AN INSPECTOR TO FURTHER INVESTIGATE THE PROBLEM. *JB *AK

DT: THE CONSUMER STATED WHILE DRIVING THE VEHICLE AT 40 MPH, THE RPM AND ENGINE REVVED HIGH. WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A FENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP, WHERE THE PROBLEM COULD NOT BE DUPLICATED. *JB

DURING A ROAD TRIP WITH MY 2004 DODGE DURANGO THE SPEEDOMETER CONSTANTLY READ 3 - 4 MPH FASTER THAN GPS AND THE ODOMETER/TRIPOMETER READ 516.5 MILES WHEN PROVEN TO BE ONLY 500 MILES WITH GPS. GPS WAS LINKED TO 9 DIFFERENT SATELLITES THROUGHOUT THE ENTIRE TRIP (EXTREMELY ACCURATE). CONTACTED DEALER AND WAS TOLD THAT EVERYTHING THAT CONTROLS SPEEDOMETER IS WITHIN ALLOWABLE LIMITS AND NOTHING CAN BE DONE TO FIX. TIRE SIZE MAY FIX THE PROBLEM WITH ODOMETER/TRIPOMETER BUT NOT COVERED UNDER WARRANTY. *NM

DT: THE CONTACT STATED THAT VEHICLE ACCELERATED INTERMITTENTLY TO ABOUT 5000 RPMS. IT ONLY DID IT FOR A SHORT TIME AND THEN IT STOPPED. THE CONTACT'S WIFE WAS DRIVING AND IT WOULD SPEED UP AND SLOW DOWN OVER AND OVER. HE TOOK IT TO THE DEALER THREE TIMES, AND THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. MANUFACTURER SAID TAKE IT TO THE DEALER. *AK

WHILE RELEASING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE DRIVER APPLIED THE BRAKES AND THE VEHICLE FAILED TO STOP COMPLETELY. THE VEHICLE COLLIDED INTO ANOTHER VEHICLE. THIS CAUSED THE PASSENGER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM

WHILE TRAVELING ABOUT 20 MPH PRESSED BRAKE TO STOP AT STOP SIGN THE ENGINE RACED FORA FEW SECONDS.CAR WAS VERY HARD TO STOP.TOOK CAR TO DEALER AND WAS TOLD, THERE WAS NOTHING THEY CAN DO WITHOUT SEEING THE PROBLEM!*AK

WHEN USING THE SPEED CONTROL GOING DOWN A HILL IT WILL NOT HOLD BACK, IT WILL GAIN SPEED GOING DOWN HILL. THIS HAPPENS ALL THE TIME. I HAVE A 4.7 ENGINE IN THE 04 DURANGO. THIS IS A DANGEROUS CONDITION! *JB

THE MILEAGE GUAGE ON MY 2004 DODGE DURANGO READS OVER 104 MILES ON A TRIP THAT HAS BEEN PROVEN TO ONLY BE A 100 MILE INTERSTATE TRIP.*AK

MY 2004 HEMI DURANGO LTD RANDOMLY STALLS AT START-UP OR WHILE DRIVING. IT ALSO WILL STUDDER OR LOOSE SIGNIFICANT POWER DURING ACCELLERATION. ALL THIS OCCURS RANDOMLY. DEALER COULD NOT REPAIR BECAUSE THERE WAS NOT FAULT CODE? *AK

THE SPEED CONTROL IN THE DURANGOS WITH THE HEMI ARE UNSAFE ILL SET THE CRUISE CONTOL AND ON A SMALL DOWN GRADE SPEED WILL INCREAST 10 TO 15 MILE HR ON A LARGE HILL IT RUNNS AWAY ON YOU AND YOU HAVE TO ALL WAY BRAKE I HAVE RETURNED TO DODGE 2 OR 3 TIMES AND THEY SAID ALL THE DURAGO WITH THE HEMI ARE LIKE THAT AND ITS OK THAT IS UNSAFE AND DANGEROUS

VEHICLE ACCELERATING BY ITSELF. *LA