MyCarTSB

2003 Dodge Durango Steering Problems

20 owner-reported steering complaints from NHTSA data

20
Complaints
3
Crashes
Jan 2005Dec 2008
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (20)

criticalSTEERING
Filed: Mar 2018

Your steering column has a universal joint that clicks when you turn, causing your steering wheel to bind up and then suddenly release. This happens at all speeds, even while parked, and can be confusing and dangerous. The steering column could potentially separate completely if not repaired, which would cause total loss of steering control.

NHTSA #: 11080873
mediumSTEERING,AIR BAGS,SERVICE BRAKES
CrashFiled: Oct 2014

I HAVE HAD 3 WRECKS . 2 I HIT DEER HEAD ON THE LAST, MY BRAKES FAILED STEERING FAILED AS I SKID AND I HIT A TREE IN FEB 2013. AT NO TIME DID MY AIRBAGS INFLATE. I WORE MY SEAT BELT ON ALL 3 OCCASIONS NOT INJURED EXCEPT LOWER BACK PAIN EVERY ONCE IN A WHILE. *TR

NHTSA #: 10648946
mediumSTEERING,SUSPENSION,WHEELS
Filed: Jun 2014

TURNING INTO A PARKING LOT AND THE FRONT PASSENGER SIDE TIRE FELL OFF. 1260.00. *TR

NHTSA #: 10597482
mediumSTEERING
Filed: Feb 2014

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING ASSIST FAILED, CAUSING INCREASED EFFORT IN MANEUVERING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE ENTIRE POWER STEERING SYSTEM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 77,832. *TR

NHTSA #: 10564160
mediumSTEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Aug 2013

DRIVING HOME FROM NORTH CAROLINA TO NEW YORK, I-95, LEGAL SPEED LIMIT OF 65MPH, TRUCK SHUT OFF DISPLAYING "NO BUS" IN ODOMETER SCREEN. WAS ABLE TO PULL OVER SAFELY, THANK GOD, AND TURNED IGNITION OFF FOR A COUPLE OF SECONDS AND THAN RESTARTED TRUCK. THANKFULLY IT STARTED UP AND I WAS ABLE TO PROCEED ON MY WAY. THIS HAPPENED A FEW TIMES MORE WHILE ON MY TRIP TO NEW YORK. DRIVING LOCALLY DIDN'T ENCOUNTER ANY OTHER PROBLEMS. HAVE SCANNER AT HOME AS I'M A AUTO REPAIRMAN AT A NOVICE LEVEL, AND WAS SURPRISED THAT NOT ONE CODE WAS STORED IN THE COMPUTER. NONE OF THE FORUMS SEEM TO BE ABLE TO GIVE ME ANY INSIGHT AS TO WHAT CAUSED THIS PROBLEM AS NONE OF THE RECOMMENDED CHECKS PRODUCED ANY BAD TESTS. THIS IS A SERIOUS PROBLEM THAT SHOULD BE RECALLED AND FIX BY THE CHRYSLER CORP BEFORE SOMEONE GETS KILLED. *TR

NHTSA #: 10536134
mediumSTEERING,SUSPENSION,SERVICE BRAKES
Filed: Jul 2013

I WAS HEARING NOISES COMING FROM THE REAR OF MY VEHICLE. TOOK IT TO A LOCAL DEALER THAT TOLD US THE ENTIRE REAR END NEEDED TO BE REBUILT. APPARENTLY THERE IS A DEFECT IN THE AXLES THAT MAKE THE PINIONED, DIFFERENTIALS AND AXLES TO GO BAD. PAID 3500.00 FOR THE REPAIRS TO TURN AROUND AND HAVE THE SAME THING HAPPEN JUST OVER A YEAR LATER. *TR

NHTSA #: 10522622
mediumSTEERING,SUSPENSION
Filed: Oct 2012

VEHICLE HAS BEEN EXPERIENCING A PROGRESSION OF INACCURATE STEERING, POOR TURNING AND SUSPENSION PERFORMANCE. DRIVER AND PASSENGER ARE NOTICING A "CLUNKING" IN THE RIGHT PASSENGER AND DRIVER'S SIDE FRONT END. NOTED PRIMARILY WHEN TURNING. STEERING WHEEL IS ALSO NOTED TO BE ROTATED OFF CENTER TO THE CLOCKWISE POSITION. BRAKING IS ALSO POOR AND CAUSES VEHICLE TO PULL TO PASSENGER SIDE. MOST IMPORTANTLY, VEHICLE IS NOTED TO FEEL UNSTABLE AND IS VIBRATING WHILE AT HIGHWAY SPEEDS. *TR

NHTSA #: 10482550
mediumSTEERING
Filed: Aug 2012

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE POWER STEERING FLUID WAS SEVERELY LEAKING FROM THE VEHICLE. AS A RESULT, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING SOUND WHENEVER THE CONTACT WAS DRIVING AROUND A BEND OR REVERSING AT APPROXIMATE SPEEDS OF 5 MPH. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,375.

NHTSA #: 10470117
mediumSTEERING
Filed: Aug 2010

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD SPORADICALLY BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE INTERMEDIATE STEERING SHAFT HAD TWISTED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED WITH THE FAILURE POTENTIALLY LEADING TO A CRASH. THE FAILURE MILEAGE WAS 67,000.

NHTSA #: 10347240
mediumSTEERING
Filed: Mar 2009

THE PASSENGER SIDE UPPER BALL JOINT STARTED COMING APART AT JUST 47,000 MILES. I WAS LUCKY TO CATCH IT AS IT COULD HAVE RESULTED IN THE WHOLE WHEEL COMING OFF THE VEHICLE AND A SERIOUS ACCIDENT IF AT SPEED. TYPICALLY BALL JOINTS WEAR BEFORE THEY FAIL AND THAT IS USUALLY ONLY AFTER A HUNDRED OR A FEW HUNDREDS THOUSAND MILES. TO HAVE A COMPLETE FAILURE OF THE BALL JOINT AT JUST 47,000 MILES IS ALARMING. I DISCOVERED THERE WAS AN ISSUE AND A SILENT RECALL OF 2000-2003 DURANGO'S FOR THIS PROBLEM. I CALLED DODGE ABOUT THE REPAIR BUT THEY REFUSED TO FIX IT SAYING THAT EVEN THOUGH MY VEHICLE IS A 2003, MY VIN WAS NOT INCLUDED IN THE RECALL. MY VEHICLE IS THE SAME YEAR AND SAME EXTRAORDINARY AND DANGEROUS PROBLEM. *TR

NHTSA #: 10262417
mediumSTEERING,SUSPENSION
Filed: Dec 2008

POWER STEERING RACK FAILED AT 73,000 MILES. UNACCEPTABLE THAT THE STEERING WOULD FAIL WITH ONLY 73,000 MILES!! PAID $900 TO HAVE REPAIRED. THIS WAS 6 MONTHS AGO. NOW THEY ARE SAYING OUR WHEEL BEARINGS ARE FAILING AND ARE NOT COVERED UNDER THE RECALL THAT WAS PUT IN PLACE BACK IN 2004. EVEN THOUGH THE MECHANIC TOLD US THAT OUR WHEEL WOULD FALL OFF IF WE DIDN'T HAVE IT FIXED. THAT SHOULD FALL UNDER THE CATEGORY OF THE RECALL FOR THE WHEEL HUB. *TR

NHTSA #: 10253076
mediumSTEERING,SUSPENSION
Filed: May 2008

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 30 MPH, THE VEHICLE VEERED TO THE RIGHT. THE CONTACT EXPERIENCED DIFFICULTY CONTROLLING THE VEHICLE, BUT WAS ABLE TO DRIVE TO HIS RESIDENCE. HE TOOK THE VEHICLE TO A REPAIR SHOP THE FOLLOWING DAY AND THEY REPAIRED THE VEHICLE AT THE COST OF $357.64. THE FAILURE MILEAGE WAS 41,725. UPDATED 5/20/08 *CN UPDATED 05/20/08

NHTSA #: 10226633
mediumSTEERING,SUSPENSION
CrashFiled: Aug 2006

FRONT END PROBLEMS WITH M 2003 DODGE DURANGO. HAVE HAD STEERING RACK REPLACED, INNER & OUTER BALL JOINTS REPLACED AS WELL AS BOTH UPPER CONTROL ARMS. STEERING WENT OUT ON MY WIFE WHILE MAKING A RIGHT HAND TURN. BOTH INNER TIE-ROD ENDS SNAPPED OUT AND CAR LOST COMPLETE STEERING CONTROL. CAR RAN INTO PARKED CAR CAUSING SUBSTANTIAL DAMAGE TO BOTH VEHICLES. BECAUSE OF THE LOW SPEED NO INJURIES OCCURRED, HAD THIS HAPPENED AT HIGHWAY SPEED. I COULD HAVE BEEN KILLED ALONG WITH OTHERS ON THE HIGHWAY. WHAT ARE YOU WAITING FOR? FOR A FATALITY? DOES IT TAKE THE LIFE OF HUMAN BEING TO SAVE MONEY TO HAVE THIS PROBLEM SOLVED? PLEASE DO SOMETHING, I WILL NEVER NEVER BUY A DODGE AUTOMOBILE AGAIN AND IF I SEE SOMEONE MAKING THIS MISTAKE OR LOOKING AT DODGE I WILL ADVISE THEM OF ALL THE PROBLEMS THAT DODGE HAS AND ARE NOT WILLING TO BACK THEIR PRODUCT. BUY A FOREIGN CAR!!!! *NM

NHTSA #: 10165760
mediumSTEERING
Filed: Aug 2006

THE FRONT END OF MY 2003 DODGE DURANGO BEGAN TO HAVE A THUMPING NOISE. I COULD NOT IDENTIFY WHAT IT WAS OR EXACTLY WHERE IT WAS COMING FROM. ON MY WAY HOME FROM WORK, FRIDAY AUGUST 4,2006 I LOST BRAKING ON THE VEHICLE AND THE LEFT FRONT WHEEL BECAME DETACHED FROM THE AXLE. I LOST CONTROL OF THE VEHICLE, SKIDDED AND STOPPED IN A RESIDENTIAL NEIGHBORHOOD. HAD THIS OCURRED WHILE I WAS IN THE MOUNTAINS (WHICH I AM QUITE A BIT) OR ON THE INTERSTATE (WHICH I AM ON EVERY DAY) MYSELF OR OTHERS MAY HAVE BEEN KILLED. I COULD HAVE STRUCK A CHILD IN THE NEIGHBORHOOD WHERE THIS HAPPENED AS WELL. *NM

NHTSA #: 10164679
mediumSTEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN,LATCHES/LOCKS/LINKAGES
Filed: Sep 2005

FRONT SUSPENSION - DRIVE TRAIN - LOCKS - AXLE - POWER STEERING PUMP VEHICLE HAS HAD CONSISTENT FRONT END GRINDING NOISE SINCE 30,000 KM'S. BALL JOINTS HAVE BEEN REPLACED, FRONT AXLE SPYDER GEARS HAVE BEEN REPLACED. PREVIOUS 1998 DURANGO HAD SAME PROBLEM - FIX WAS FRONT WHEEL BEARINGS. 2003 DURANGO - DEALER SAYS THAT IT DOESN'T REQUIRE REPLACEMENT. NOISE AND GRINDING ONLY HAPPEN AT SLOW SPEED TURNS LEFT OR RIGHT. FROM STOP TO LIGHT ACCELERATION TO HARD LEFT OR RIGHT TURN, NEW NOISE FROM REAR AXLE - LIMITED SLIP UNIT NOW GETTING LOUDER. AXLE OIL AND LIMITED SLIP ADDITIVE HAVE BEEN REPLACED WITH FACTORY CHRYSLER OIL ADDITIVE. INDICATIVE OF SAME PROBLEM WITH 1998 DURANGO THAT I HAD, WHEN REAR AXLE PINION BEARING WAS HEAVILY SCORED. IN THAT INCIDENT THE SAME MAINTENANCE WAS DONE, BUT REPAIR WAS OUT OF WARRANTY BY 3,000 KM'S AND CHRYSLER ONLY PAID 50% OF REPAIR OF $700.00. OIL CHANGES ON COMPLETE DRIVETRAIN WAS $590.00 (4X4 WITH SKID PLATES). THIS APPEARS TO BE A METAL FATIGUE PROBLEM IN COMBINATION WITH ENGINEERING SPECIFICATIONS THAT ARE TOO WIDE IN TOLERANCES, WHICH ALLOWS FAILURE OF COMPONENTS TO COMPOUND PROBLEMS AND CREATE LONGER TERM DAMAGING RESULTS. EVER SINCE DODGE TRUCKS WENT TO MAINTENANCE FREE FRONT AXLE BEARINGS (YOU CAN'T PACK BEARINGS WITH GREASE), POOR LIMITED SLIP TOLERANCES IN REAR AXLE, AND TRANSFER CASE THAT'S ELECTRONICALLY OPERATED, THE DRIVETRAIN AND FRONT SUSPENSION COMPONENTS HAVE EXCESSIVE LOADS AND POOR QUALITY COMPONENTS. BOTH DURANGOS THAT I'VE OWNED HAVE HAD 5 WHEEL ALIGNMENTS (CONSTANT PULLING TO THE LEFT) AND NO OFF ROAD DRIVING. STRICTLY HIGHWAY AND CITY DRIVING. I PURCHASED FACTORY EXTENDED WARRANTY ON 2003 DURANGO WHICH I HIGHLY RECOMMEND. SO FAR, OUT OF POCKET EXPENSES HAVE BEEN MINIMAL, BUT DURANGO SPENDS TOO MUCH TIME IN THE SHOP AND IS VERY INCONVENIENT TO HAVE SERVICED CONSTANTLY. NEVER HAD ISSUES WITH WARRANTY PARTS OR DEALER NOT DOING WARRANTY RECALL WORK. *JB

NHTSA #: 10137978
mediumSTEERING,SERVICE BRAKES, HYDRAULIC
Filed: Jan 2005

VIBRATION IN FRONT END OF SUV. THE VIBRATION OCCURS WHEN DRIVING. DEALER STATES THIS IS NORMAL ALSO VIBRATES WHEN BRAKING I AM A SERVICE MGR. FOR FARM DEALERSHIP AND DEAL WITH COMPLAINT EVERYDAY THIS IS NOT NORMAL PROBLEM WITH SUV BUT ONE THAT HAS BEEN ONGOING FROM THE DAY THE TRUCK WAS BOUGHT AND NOW DODGE AND THE DEALER DO NOT WONT TO REPAIR THIS PROBLEM IT HAS BEEN TO THE SHOP 3 TIME GOING TO DIFFERENT DEALER THIS ALSO HAD NEW TIRE INSTALLED AT DEALERS REQUEST AT MY COST AND HAD THE TIRE BALANCED THREE TIMES THE VEHICLE HAS APP 15,000 MILES ON NOW IT IS 2003 DURANGO. *NM

NHTSA #: 10107553
mediumSTEERING
Filed: Nov 2004

DURANGO BALL JOINT FAILURE TWICE. REPLACED BALL JOINT, STEERING RACK WITH TIE ROD END. *BF *TC

NHTSA #: 10101568
mediumSTEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
Filed: May 2004

STEERING FAILED WHEN MAKING A LEFT HAND TURN.*MR BOTH UPPER BALL JOINTS WERE REPLACED. WHILE DRIVING THE BRAKE LIGHT ILLUMINATED. THE DEALER REPLACED THE ANTI LOCK CONTROL MODULE AND THE MASTER CYLINDER. *NM

NHTSA #: 10074023
mediumSTEERING
Filed: Oct 2003

VEHICLE WAS IN MOTION ON THE HIGHWAY AND WITHOUT PRIOR WARNING. BOTH FRONT WHEELS LOCKED UP UPON IMPACT. *AK THE VEHICLE STARTED TO BOUNCE IN THE FRONT END. AS THE CONSUMER ATTEMPTED TO PARK, THE FRONT TIRE TURNED INWARD. THE DEALER REPORTED THAT THE BOLT ON THE TIE ROD SNAPPED. *SCC *JB

NHTSA #: 10038049
mediumSTEERING
CrashFiled: Oct 2003

SUV 2003 DODGE DURANGO, WENT OUT OF CONTROL WHICH CAUSED A BIG ACCIDENT. *LA

NHTSA #: 10041285

Other 2003 Dodge Durango Issues