2013 Chevrolet Silverado 1500 Body & Structure Problems
60 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (60)
While driving at low speed, you heard an abnormal sound and your control arm detached from the vehicle. The dealer found that your subframe was corroded, which caused the failure. You've stopped driving the vehicle due to safety concerns. Repairing this will likely involve replacing the corroded subframe and reattaching or replacing the control arm.
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Your truck's frame has developed extensive rust and corrosion, making it unsafe to drive. GM has acknowledged in technical bulletins that certain frames were improperly treated at the factory, but no recall has been issued. This is a serious safety concern that affects the structural integrity of your vehicle.
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Your truck's frame has developed significant rust despite having low mileage, which creates a safety concern. The structural integrity may be compromised by the extent of the corrosion. A professional inspection and rust treatment or frame repair will likely be needed to address this issue.
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The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while the vehicle was at the inspection station for a scheduled inspection, the contact was informed that there was corrosion on the sub frame of the vehicle. The contact was informed that the corrosion was behind the fuel tank. The vehicle was taken to an independent mechanic where the vehicle was plated and welded. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact became aware of two holes in the frame rail near the fuel tank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,200.
Due to a failure to properly prepare the frame (GM Service Bulletin 19-NA-255), the frame of my 2013 Chevrolet Silverado has rusted and cracked due to the extensive rusting. I was made aware of this issue by my mechanic while repairing another unrelated issue. Had I not taken my vehicle in for service, I may not have been made aware and the damage could have gotten detrimental to safely operate. My vehicle only has 122,109 miles on it. This rusting jeopardizes the entire structure of my vehicle and all of the components attached to the frame. GM is aware that this is an issue for model years 2011-2024 and has yet to recall the vehicles to remedy the problem.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the vehicle had failed inspection due to two holes in the frame rail near the fuel tank. The contact was informed that the entire sub frame was rusted and needed to be replaced. The vehicle was taken to the dealer where it diagnosed that the sub frame needed to be replaced. The vehicle was taken to a certified mechanic and the sub frame was replaced. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a TSB with NHTSA ID Number: 10254236 (Structure). The failure mileage was 27,233.
The frame of my 2013 Silverado has rusted through and the car is no longer safe to drive. It has 94K miles and is otherwise in perfect condition. Last year I had the cross members of the frame replaced because they were totally rotted through. My truck was the 24th Chevy that Amherst Welding had repaired that year. I traded my 2000 Silverado in 2013 to buy my current truck, and the frame on the 2000, was totally sound, and had a lot of life left in it at over 1000K. Toyota replaced the Rusting frames on their trucks, and so should Chevy. I could provide photos if necessary ... I saw the rotted frame when the truck was on a lift.
An independent service center noted the integrity of my frame is compromised due to severe rust. The rear passenger side area of the frame near the gas tank is falling off and holes can be poked thru it. My safety is put at risk if I were to get in an accident or even minor collision. Potential for parts to abruptly break due to the rust/corrosion. No warning lamps or messages have appeared.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while in the process of trading the vehicle at a Toyota dealer, the dealer inspected the vehicle and informed the contact that the subframe was severely rusted. The Chevrolet dealer was notified of the failure and advised the contact to take the vehicle to the location for inspection. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Truck failed inspection due to cracked frame and excessive rust.
I took my 2013 Silverado to my local mechanic for an airconditioning repair. While the mechanic was checking the undercarriage he discovered the frame had cracked due to corrosion on the passenger side just behind the cab. My truck has 144k miles and I am apalled that this has happened so soon. This level of corrosion seems very advanced for a 11 year old truck with below average mileage.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated during a State Inspection, the vehicle failed the inspection due to extensive corrosion on the sub frame. The contact was informed that the vehicle would not pass a safety inspection and the contact was denied an inspection sticker. The contact took the vehicle to an independent mechanic and was advised that there was severe corrosion on the front-end sub frame and members and on the rear-end sub frame and members. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,000.
The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.
I went to get a Virginia Inspection and found that the frame on both sides near the fuel tank was rusted completely through. The truck has no other rust spots anywhere.
The frame has rusted with holes and is flaking away. The local dealer would not take the truck on trade because of the extensive rust and liability of reselling it.
2013 silverado was in for a fuel leak, which turned out to be a rusted out fuel pump and gas line. However the mechanic found that the frame on either side of the gas tank was severely rusted and recomended to NOT do the repair because the truck was now worthless and would not pass a safety inspection. The truck has only 53500 miles and has been frequently washed underneath and stored mostly inside. A frame repair shop can weld a steel cap over the frame in the affected areas at a cost of over $2000. Seems like GM should bear some responsibility for such poor quality.
On my 2013 Chevy Silverado with only 70000 miles I noticed a clunk noise when driving. After bringing it to the dealer I was told the frame was rusted beyond repair. It is not safe to drive at this point. The frame was treated with a wax coating by GM that basically covered the rust for years. It was only till now the wax coating is flaking off exposing holes in the frame. The rear shock mount is barely hanging on to the cross support which is crumbling away. After doing some research I found others silverado owners are experiencing the same thing. I was told by the dealer that it would cost $7000 to put a new frame on. They also told me GM doesn't make that frame anymore and they can't even find any salvage frames. I was planning on towing my travel trailer for many camping trips this year. I can't even imagine what might have happened if I'd never heard the clunk and took it out on the highway. I suspect there are numerous other drivers on the road that don't realize they have the same issue. How a 10 year old vehicle with only 70000 miles on it can have such a rusted out frame is beyond me. This is a junk frame rusted so bad it's a disaster waiting to happen.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while driving approximately 45-55 MPH, there was an abnormal banging sound underneath the vehicle. The contact parked the vehicle and inspected underneath the vehicle and noticed that the rear cross-member was completely rusted. The contact had not spoken with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
FRAME RUSTED OUT , BROKE AND HOLES IN IT . GM IS AWARE AND WONT REPLACE. THE TRUCK IS WORTHLESS AND I STILL OWE 19K ON IT. SOMETHING MUST BE DONE .
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH and going over a speed bump, the contact heard an abnormal banging sound underneath the vehicle like the tailpipe had detached and was striking the undercarriage of the vehicle. The contact also stated that the rear-end of the vehicle was considerably lower than normal. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic who informed the contact that the undercarriage, suspension arms, braces, and frame had rusted through in many large areas, rendering the vehicle unsafe to drive. The contact stated that she contacted her insurance provider who had the vehicle towed to a collision shop. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Chevrolet Silverado rusted out frame safety issue
The vehicle is unsafe to operate around pedestrians and other roadside objects because of the poor visibility, especially at critical moments where visual confirmation is needed like crosswalks, intersections, and parking lots. The A pillars, side mirrors, and tall front profile, block the driver from visually confirming hazards and pedestrians at crosswalks and intersections. While driving, I made a right hand turn and attempted to park roadside. The vehicle was blocking my view of cement barriers placed in the parking space before mine, and the vehicle collided with the barriers. Also, many times I have had to stop just after entering an intersection to keep from hitting a pedestrian, because the vehicle blocked my view.
Frame rusted and broke in 2 places!!!!!! 54,000 miles. No accident!!!!
1/ PREMATURE RUST ALL OVER FRAME. FRAME RAIL IS ROTTED THRU AND WILL COLLAPSE IN AN ACCIDENT ALDO WILL NOT PASS A SAFTY INSPECTION . THIS TRUCK HAS APPROV. 70,000 MILES ON IT. THERE ARE AMNY THREADS ALL OVER TH INTERNET WITH OTHER PEOPLE WITH THIS PROBLEM.G M KNOWS ABOUT IT 2/ I HAVE NOT BROUGHT IT TO A DEALER BECAUSE I ALREADY KNOW WHAT THE ANSWER IS i HAVE HAD GM TRUCKS ALL OF MY LIFE ( IM 68) I HAVE NEVER HAD A FRAME ROT OUT. I DID SPEAK TO A FRIEND IN THE PARTS DEPARTMENT AT A DEALER AND HE KNEW ALL ABOUT THE PROBLEM AND TOLD ME HE HAS NO KNOWLEDGE THAT GM WILL RECALL THEM LIKE TOYATA DID YEARS AGO. I CAN'T EVEN TRADE IT IN BECAUSE THE DEALER ALREADY KNOWS THE FRAME WILL BE A PROBLEM AND GIVE ME NOTHING FOR A 28,000 TRUCK . I REALLY DON'T KNOW WHAT TO DO . THE DATE ON THE INCIDENT IS I BELIVE WHEN I PURCHASED IT . IT WAS RUSTING THEN . THE TRUCK IS TITLED TO MY BUSNESS PPD CORP 1489 MAIN STREET BROCKTON MA 02301. THANKS
PERSONAL MECHANIC NOTED ROTTING FRAME AREAS, TUBES BETWEEN MAIN FRAME SUPPORTING GAS TANK AND CONNECTING SHOCK ABSORBERS. METAL FABRICATING BUSINESS CONSULTED AND WHEN GAS TANK WAS REMOVED AND ENTIRE MAIN FRAME EXPOSED SEVERE RUSTING OF MAIN FRAME ON BOTH SIDES NOTED. APPEARS ENTIRE FRAME SHOULD BE REPLACED OR EXTENSIVE WELDING OF NEW METAL ONTO EXISTING FRAME. THE REAR PASSENGER SHOCH BROKE OFF AND FELL ONTO THE HIGHWAY PRIOR TO THIS. THE GAS TANK WAS NEAR FALLING OFF TOO. SEE ATTACHED PICTURES.
THE DRIVER DOOR HANDLE (BOTH THE INTERIOR OR EXTERIOR HANDLES) WOULD NOT OPEN THE DOOR WHEN STOPPED. THE REPAIR SHOP SHOWED ME A SMALL POT METAL ARM THAT BROKE INSIDE THE DOOR PANEL AND CAUSED THE PROBLEM. WHILE NOT AN ISSUE BY ITSELF, IF THE AUTO WAS IN AN ACCIDENT, THIS WOULD NOT HAVE ALLOWED THE DRIVER TO EXIT THE VEHICLE, DEPENDING ON THE FINAL RESTING POSITION. FURTHER ADDING TO THIS IS THAT THE ISSUE APPEARED FOR A DAY, THEN THE DOOR WORKED FINE FOR 2 MORE DAYS BEFORE BECOMING PERMANENTLY NON-FUNCTIONING.
I NOTICED EXCESSIVE FRAME RUST. CONTACTED MY LOCAL DEALER AND THEY TOOK THE TRUCK IN FOR PROPER FIX. RUST WAS SUPPOSEDLY GROUND OFF AND FRAME AND UNDERCARRIAGE WERE UNDERCOATED. APPARENTLY THE FACTORY WAX COATING WAS NOT PROPERLY CLEANED BEFORE PAINT. I RECENTLY NOTICED THE RUST IS BACK ON THE FRAME AND FRONT STEERING PARTS. THIS TRUCK HAS ONLY 16,000 MILES, IS GARAGE KEPT AND HAS RARELY BEEN DRIVEN IN WINTER MONTHS.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THE SUBFRAME WAS COMPLETED RUSTED. THE CONTACT CALLED LOCAL DEALER CMA'S COLONIAL CHEVROLET LOCATED AT 12420 JEFFERSON DAVIS HWY, CHESTER, VA 23831, (804) 748-6461, WHERE IT WAS DIAGNOSED WITH NEEDING THE UNDERCARRIAGE SUBFRAME TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 111,300.
CRACKED DASH ABOVE THE DRIVER SIDE AND AROUND THE PASSENGER SIDE AIRBAG. DUE TO EITHER CHEAP MATERIAL OR DEFECT IN MATERIAL. VEHICLE IS GARAGE KEPT AND WAS STATIONARY WHEN CRACKS APPEARED ON BOTH SIDES. GARAGE TEMPERATURE WAS 76 DEGREES THE DAY CRACKS HAPPENED.
CRACKED DASH. *TR
PAINT HAS PEELED OFF ABOVE THE WINDSHIELD, PAINT LOOKS VERY THIN AND BRITTLE. DASHBOARD HAS TWO CRACKS NEAR THE PASSENGER AIRBAG. I AM WORRIED THAT IF THE AIRBAG EVERY WENT OFF THE PIECE OF PLASTIC WILL BE SHOT OFF AND BE A PIECE OF SHRAPNEL IN AN ACCIDENT.
FINDING HIGH LEVEL OF SURFACE RUST ON SILVERADO FRAME
DASH HAS CRACKED NEAR PASSENGER AIRBAG, HEARD A LOUD POP WHILE DRIVING DOWN INTERSTATE THEN NOTICED THE CRACK, POOR QUALITY PLASTIC OR OTHER ISSUE IS OCCURRING TO THOUSANDS OF VEHICLES, HOW LONG BEFORE SOMEONE GETS SERIOUSLY INJURED BEFORE IT GETS INVESTIGATED
PAINT PEELING OFF VEHICLE.
PAINT IS CHIPPING AND PEELING ALONG UPPER WINDSHIELD. THERE HAVE BEEN NO ROCKS OR HAIL OR ANY OTHER REASON FOR THIS TO HAPPEN. A FLAKE CAME OFF ONE DAY AND AS TIME WENT BY I BEGAN TO NOTICE MORE AREAS. UPON A GOOGLE SEARCH OF CHEVY FORUMS I FIND THAT THIS IS NOT AN UNCOMMON ISSUE, RIGHT DOWN TO THE SPECIFIC YEAR/MAKE/MODEL AND AREA OF DAMAGE.
RIGHT REAR EXTERIOR DOOR HANDLE CAME LOOSE, RARELY USE BACK DOORS WENT TO OPEN ONE DAY AND IT WAS LOOSE. THEN THE DRIVERS DOOR HANDLE BROKE A FEW MONTHS LATER.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER (JEFF SCHMITT CHEVROLET SOUTH, 125 S GEBHART CHURCH RD, MIAMISBURG, OH 45342, (855) 529-1732), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE MANUFACTURER WAS CALLED AND STATED THAT THE REPAIRS WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS 19,787.
PAINT HAS CONTINUED TO CHIP OFF THE BODY OF THE VEHICLE IN LARGE SECTIONS. THE BODY SHOPS HAVE COMMENTED THAT THEY HAVE SEEN NUMEROUS ISSUES INVOLVING CHEVROLET PAINT. CHEVROLET KNOWS THE PRIMER UNDER THE PAINT IS DEFECTIVE. CHEVROLET HAS NOT DONE ANYTHING TO CORRECT THIS ISSUE.
I TAKE GOOD CARE OF MY DASH, I PUT A BLANKET OVER IT AND A SUN VISOR TO PROTECT IT FROM THE SUN. YET, IT STILL MANAGED TO GET A CRACK. I BELIEVE IT MIGHT BE DUE TO GM USING CHEAP MATERIAL OR OVER TIGHTENING THE DASH. THIS HAD TO HAPPEN ON A VERY HOT DAY WHEN MY TRUCK WAS PARKED.
AFTER TAKING A 780 MILE ROUND TRIP TO MISSOURI FROM TEXAS, WHEN FILLING UP I NOTICED THAT THE PAINT HAD PEELED OFF IN LARGE CHUNKS AT THE HOOD AND ROOF. HAS SEVERAL SMALL AREAS THAT THE PAINT IS CHIPPING. IT LOOKS AS IF THE PAINT WILL NOT ADHERE TO THE BODY ANYMORE.
THE DASH BOARD CRACKED RIGHT ABOVE THE AIRBAG ON TH PASSENGER SIDE IN THE DRIVEWAY PARK OUTSIDE THE HOUSE
PAINT IS PEELING ON ROOF. HAS BEEN FOR WELL OVER A YEAR. GM DEALER SAID IT WAS FROM A STONE BRUISE, AND I WAS OUT OF WARRANTY PERIOD. PEELING ABOVE WINDSHIELD IS FROM DRIVERS SIDE ALL THE WAY TO PASSENGER'S SIDE. HOOD IS NOW STARTING TO PEEL.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE LOCATION OF THE PASSENGER SIDE AIR BAG WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WARRANTY EXPIRED AND NOTHING COULD BE DONE. THE MANUFACTURER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 07/11/17*LJ *AS
THE DASH CRACKED AND GETTING WORSE ON THIS 40,000.00 TRUCK.THIS IS A VERY COMMON DEFECT FROM MY INTERNET SEARCH.IT ONLY HAS 70,000 MILES,THE SUN CRACKED IT AND THE ELECTRICAL SYSTEM COULD BE EFFECTED LATER.REDICULOUS,NEVER HAD A NEWER MODEL CRACK LIKE THIS,VERY CHEAP!THE VEHICLE WAS STATIONARY I THINK WHEN WIFE SPOTTED IT.THEY SHOULD FIX THIS MESS.
THE DASH CRACKED ON MY 2013 CHEVROLET SILVERADO 1500 ON THE CORNER THAT SURROUNDS THE PASSENGER AIRBAG. THE VEHICLE WAS PARKED STATIONARY OVER NIGHT.
I WENT TO OPEN MY DRIVERS SIDE DOOR INSIDE AND THE HANDLE SNAPPED OFF IN MY HAND ,I CALLED MY DEALER AND WAS TOLD THEY WOULD NOT COVER THIS UNDER MY WARRANTY, I TOOK MY TRUCK TO A BODY SHOP WHERE THE OWNER TOLD ME I WOULD HAVE TO PURCHASE THE WHOLE INTERIOR DOOR PANEL OF A LIST PRICE OF 430 DOLLARS , HE CALLED A GM DEALER TO ORDER THE PANEL, AND WE WERE BOTH TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK IT IS A DEFECT IN THE MANUFACTURING , AND HE TOLD ME TO CONTACT GM AND THEY WOULD HELP ME OUT WITH THIS ISSUE , I DID E-MAIL CHEVROLET , AND ON 12-31-2016, RECEIVED A PHONE CALL FROM A VERY NICE WOMAN WHO TOLD ME I AM COVERED UNDER MY EXTENDED WARRANTY THAT I PURCHASE FOR THIS REPAIR , AND THAT I WOULD BE HEARING BACK FROM THEM ON 1-3-2016, WELL I SURE DID HEAR BACK ONLY INSTEAD OF A REPUTABLE HONEST AND CARING COMPANY , THAT ACTUALLY CARES ABOUT THE CUSTOMER AND WOULD LIKE TO SEE THE CUSTOMER ACTUALLY WANT TO PURCHASE MORE GM PRODUCTS, I GOT THE GOON SQUAD , HIRED THUGS, WHO JOB IT IS TO TRY AND DENY ALL LEGITIMATE CLAIMS , IS IT GM POLICY TO TELL A CUSTOMER THEY ARE COVERED , AND THEN ONLY TO HAVE SOME IDIOT TO TRY AND TAKE THAT AWAY ??? , THIS GENIUS TRIES TO TELL ME BECAUSE A NON GM SHOP MADE THE REPAIR , THEY WILL NOT COVER THE WARRANTY, WELL GENIUS !!! HOW CAN I TAKE IT TO THE DEALER WHEN THEY SAID NO!!!, AND I AM A REASONABLE MAN , WHO WOULD LIKE TO KEEP PURCHASING GM PRODUCTS , WELL SIRS GIVE ME A REASON THAT I WOULD WANT TO, AND I AM NOT ASKING FOR THE COST OF THE LABOR, I AM ASKING FOR THE COST OF A DEFECTED DOOR HANDLE PANEL, THAT I HAVE READ NUMEROUS COMPLAINTS ABOUT ON LINE , PLEASE GOOGLE PROBLEMS WITH THIS TRUCK, I AM WAITIN TO HEAR BACK FROM YOU , THANK YOU FOR YOUR TIME , AND I AM HOPING YOU WILL DO THE RIGHT THING ? *TR
BOUGHT TRUCK USED WITH 22000 MILES ON IT AND WENT TO CHECK SPARE TIRE AREA AND FOUND THE FRAME HAD A LOT OF RUST WHERE THE UNDERCOAT HAD PEALED OFF. WENT TO DEALER AND THEY SAID IT WOULD COST THEM ABOUT $1000 TO REPAIR AND WOULD COST ME $350 DUE TO THE WARRANTY WAS PAST THE 3 YEARS.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL POSITIONS, INCLUDING OVER THE FRONT PASSENGER SIDE AIR BAG. IN THE EVENT OF A CRASH, THE AIR BAG WOULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
THE DASH HAS A CRACK ON THE CORNER OF THE PASSENGER SIDE AIR BAG
ON 7/14 AM I HAD THE CHEVROLET DEALER PUT 2 NEW TIRES AND HAD AN ALIGNMENT DONE. WE LEFT ON TRIP LATER THAT DAY AND IN A HEAVY RAIN STORN NEAR JACKSONVILLE, AR, WITHOUT ANY WARNING THE TRUCK SPUN OUT OF CONTROL ON HWY 167S DUE TO SEVERE HYDROPLANING. THE NEXT DAY I LOOKED AT THE TIRES AND THEY WERE NOT THE SAME TIRES AS ON THE REAR OR AS SPECIFIED BY GM. THEY SHOULD HAVE BEEN P245 AND THEY WERE MS245. I RECALL WHEN I FIRST LOOKED AT THE TRUCK WHEN WE PICKED UP AT THE CHEVROLET GARAGE THAT THEY DID NOT LOOK "NEW". THEY WERE DUSTY AND DIRTY AND DID NOT HAVE THE "NEW TIRE STIPLING" THAT I HAVE SEEN ON OTHER NEW TIRES THAT I HAVE PURCHASED. I LATER FOUND OUT BY GOODYEAR THAT THE TIRES SHOULD HAVE BEEN PUT ON THE REAR OF THE VEHICLE. I HAVE DONE A LOT OF DRIVING IN SNOW AND RAIN AND WHEN I NOTICE HYDROPLANING, I SLOW DOWN. BUT IN THIS ACCIDENT THERE WAS NO WARNING. WHEN I FIRST CALLED THE CHECROLET DEALER THEY SAID THAT 245 EURO TIRES WERE PUT ON MY TRUCK AND THEY WERE BETTER THAN THE P245 TIRES AND TO CONTACT THERE LAWYER. I THINK THE TIRES THEY PUT ON THAT THEY SOLD AS NEW, WERE TAKEN OFF OF ANOTHER VEHICLE AND PUT ON MY TRUCK . I ASKED THEM IF THEY WOULD SHOW ME THE ORDER, BILL OF LADING, AND PACKING SLIP ANE AGAIN THEY REFERRED ME TO THEIR LAWYER.
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ENGINE MOUNTS AND FRAME WERE SEVERELY RUSTED. THE BOLTS AND NUTS IN THE FRAME WERE ALSO CORRODED AND COULD NOT BE REMOVED. ADDITIONALLY, ALL OF THE UNDERCOATING FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ABNORMAL AND EXTENSIVE AMOUNT OF CORROSION TO THE FRAME AND UNDERCARRIAGE AREAS WERE CONFIRMED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD REMOVE ALL OF THE RUST AND CORROSION AND APPLY A NEW UNDERCOATING. THE FAILURE MILEAGE WAS 500.
DASH HAS CRACKED ABOVE PASSENGER SIDE AIRBAG. THIS HAS CAUSED SAFETY CONCERNS SUCH AS THE POSSIBILITY OF THE AIR BAG DEPLOYING OR PIECES OF THE DASH COMING OUT AND INJURING SOMEONE IF IT WAS TO DEPLOY IN AN ACCIDENT. I PURCHASED THIS VEHICLE USED AND HAVE ONLY HAD IT ABOUT 5 MONTHS.
PURCHASED VEHICLE WITH 9000 MILES ON IT JULY OF 2014. WITHIN THE LAST FEW MONTHS FOUND THAT THE FRAME WAX IS PEELING RESULTING IN THE FRAME RUSTING. DEALERS ARE ADVISING BECAUSE OF MILEAGE (40K) NOT THEIR ISSUE
I HAVE A SAFETY ISSUE THAT I'M NOT SURE WHAT STEPS I SHOULD TAKE IN RESOLVING THIS. HERE'S WHAT HAD HAPPEN: LAST SUNDAY 6-21-15, MY HUSBAND AND I WAS WORKING IN THE GARDEN AND WE HEARD A LOUD POP, APPROX. 30 FEET FROM US WAS MY TRUCK AND THE PASSENGER BACK WINDOW BOWED OUT WITH BREAKAGE OF GLASS.WE WERE IN SHOCK! NOTHING WAS AROUND THE TRUCK, BIRDS, PEOPLE, ETC.. I TOOK PICTURES BEFORE WE DID ANYTHING. I SEARCHED ON THE WEB AND FOUND THIS IS A COMMON PROBLEM (DIFFERENT TYPES OF VEHICLES). I WOULD LIKE TO SEE IF THERE IS A INVESTIGATION OR RECALL ON A SITUATION LIKE THIS. IT CONCERNS ME BECAUSE IF I HAD BEEN DRIVING, MY PASSENGERS (GRAND CHILD) THIS WOULD HAVE BEEN A DANGEROUS SITUATION PLUS THE INTENSE SOUND WOULD HAD CAUSED AN ACCIDENT. I'M NOT SURE WHO WOULD BE RESPONSIBLE FOR THIS? COULD YOU PLEASE SEND ME SOME FEED BACK ON WHAT I CAN AND CAN NOT DO IN RESOLVING THIS. THANK YOU IN ADVANCE. SINCERELY, A CONCERN CITIZEN
SINCE I PURCHASED THIS TRUCK IN 12/2013, THE RUBBER DOOR GASKETS DEVELOP A VERY STRONG CHEMICAL SMELL WHEN TRUCK SITS IN THE SUN, OR WHEN WEATHER IS WARM, WHICH IS MOST OF THE TIME HERE IN FLORIDA. IT SMELLS BAD ENOUGH TO CAUSE NAUSEA, WHICH IS A DISTRACTION WHEN DRIVING THE VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A REMEDY TO THIS PROBLEM. *JS
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED. EXACT REPAIR INFORMATION WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,632.
TL* THE CONTACT OWNS A 2013 SILVERADO. THE CONTACT STATED THAT THE RUBBER COATING ON THE REAR FRAME WAS BECOMING DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,940. *TR
I PURCHASED A 2013 SILVERADO, WHILE TAKING POSSESSION OF THE TRUCK I NOTICED THE UNDERCOATING HAD FALLEN OFF OF THE FRAME RAIL ABOVE THE RIGHT REAR TIRE AND HAD BEGUN TO RUST. I IMMEDIATELY COMPLAINED, BUT WAS TOLD THEY WOULD CONTACT GM. I IMMEDIATELY FILED A COMPLAINT WITH GM. THE REPAIR WAS TO SPRAY AFTER MARKET UNDER COATING FROM A SPRAY CAN ON THE ALREADY RUSTY PARTS. I COMPLAINED AGAIN AND WAS TOLD THAT WAS ALL THEY WERE GOING TO DO TO REMEDY THE PROBLEM. THIS VEHICLE IF LEFT ON THE ROAD FOR THE NEXT 10 YRS WILL END IN SOMEONE'S DEATH AS THE FRAME WILL BE COMPLETELY RUSTED THROUGH. *TT
APRIL, 2013 - TRUCK WAS PARKED OUT SIDE, AND I LEFT FOR A 70 MILE TRIP EARLY IN THE MORNING, AFTER THE DEW HAD FALLEN. JUNE, 2013 - A TROPICAL STORM SWEPT THROUGH THE AREA, DUMPING TONS OF RAIN; CAUSING THE HUMIDITY TO RISE A FEW HOURS LATER AS WELL AS CAUSING EVERYTHING TO BE MOIST/WET. BOTH EVENTS WERE EITHER IN THE EARLY MORNING HOURS OR IN THE EVENING AFTER THE SUN WENT DOWN, AND INVOLVE WETNESS/MOISTURE, HUMIDITY, AND THE INABILITY TO "DRY" THE WINDSHIELD. PROBLEM: THERE IS A "CONDENSATION FILM" THAT FORMS ON THE WINDSHIELD DUE TO THE OUTSIDE ELEMENTS BEING MORE MOIST AND HUMID THAN THE INSIDE OF THE WINDSHIELD. USUALLY, WHEN TURNING ON THE DEFROSTER, THIS WILL "DRY" THE WINDSHIELD AND MAKE THE CONDENSATION FILM GO AWAY. HOWEVER, THE DEFROSTER ON THIS MODEL DOES NOT "DRY" THE WINDSHIELD ON THE RIGHT SIDE (PASSENGER) OF THE VEHICLE. THE AIR COMING OUT OF THE DEFROSTER ON THE RIGHT SIDE IS NOT AS STRONG AS THE LEFT. THERE IS A CONSTANT CONDENSATION FILM THAT FORMS AND REMAINS. THE WIPERS WILL CLEAR THE WETNESS/MOISTURE AWAY, TEMPORARILY, BUT THE FILM REMAINS AND THE MOISTURE/WETNESS RETURNS. THIS MAKES THE VISIBILITY ON THE RIGHT SIDE OF THE TRUCK NON-EXISTENT, AND WHEN TURNING A RIGHT HAND CORNER, OR ENTERING AN INTERSECTION, YOU CAN NOT SEE OUT OF THE RIGHT HAND SIDE OF THE WINDSHIELD. THIS IS A LIABILITY AND ACCIDENT WAITING TO HAPPEN....... CONFIRMATION/MANUFACTURER KNOWLEDGE: I TOOK MY VEHICLE INTO THE DEALER - TWICE - AND WAS TOLD THIS WAS "NORMAL" FOR THIS MODEL. I CONTACTED THE GM HOTLINE, WHO ESCALATED THE CLAIM TO THE ENGINEERING CLAIMS DEPARTMENT AND WAS TOLD THAT THIS IS A RECURRING PROBLEM, THAT THEY WERE AWARE OF IT, AND TOLD THE DEALER NOT TO DO ANY REPAIRS AT THIS TIME. I ALSO TALKED TO THE DEALERS HEAD MECHANIC WHO SAID THAT HE HAS SEEN THIS NUMEROUS TIMES IN THE PAST. IS GM WAITING FOR A DEATH BEFORE FIXING? PICTURES AVAILABLE... *TR