2003 Chevrolet Impala Steering Problems

Your car's power steering system is leaking fluid, causing a whining noise that gets worse when you turn the steering wheel. The fluid level drops quickly—within 20-25 miles of refilling—forcing you to add more fluid repeatedly just to drive safely. Your husband suspects the power steering return hose may be rubbing against the engine or has developed a hole, but the exact leak location needs to be diagnosed by a mechanic.

Your power steering return hose is rubbing against part of the engine, which has worn a hole in the hose. This can cause power steering fluid to leak out, potentially leading to loss of power steering assist. The fix will likely involve repositioning or rerouting the hose and replacing it with a new one to prevent further rubbing.

I BOUGHT MY CAR USED 2/24/17 SINCE THEN I HAVE OUT 3 ENGINES AND 2 RADIATORS AND MY CAR IS BACK DOWN AGAIN.

WHILE DRIVING THE STEERING WHEEL LOCKS UP. IT SEEMS TO BE PRIMARILY WHEN MAKING A LEFT TURN. SOMETIMES IT'S COMPLETELY LOCKED AND SOMETIMES IT IS JUST VERY HARD TO TURN. FROM RESEARCH I HAVE DONE I BELIEVE IT MAY BE THE STEERING SHAFT CAUSING THE ISSUE. THIS HAS NEARLY CAUSED ME TO CRASH DUE TO LOSS OF CONTROL WHILE DRIVING.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CRUISE CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT WHEN THE IGNITION KEY WAS TURNED FURTHER TO THE RIGHT, THE VEHICLE STARTED TO OPERATE PROPERLY. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,000.

MY 2003 IMPALA HAS A SECURITY PASSLOCK FEATURE WHICH EITHER DOES NOT ALLOW VEHICLE TO START OR SHUT VEHICLE OFF WHEN IT THINKS IT'S BEING STOLEN. MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WHEN THIS SECURITY LIGHT COMES ON, AT THIS POINT I LOSE ALL CONTROL OF VEHICLE FUNCTIONS. THIS IS AN APPARENT PROBLEM WITH THOUSANDS OS GM VEHICLES THAT THEY KNOW ABOUT BUT GIVE NO SOLUTION OR RECALL TO. INSTEAD, CONSUMERS ARE BEING STUCK FOOTING THE BILL TO TRY AND FIND A SOLUTION TO A PROBLEM NO ONE SEEMS TO KNOW HOW TO SOLVE. PLEASE HELP HOLD GM RESPONSIBLE AND REPAIR OUR VEHICLES BEFORE FATALITIES OCCUR. THERE ARE PAGES OF POSTS IN SEVERAL FORUMS ONLINE WITH PEOPLE HAVING THE SAME ISSUE WITH NO HELP. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VIN WAS INCLUDED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE SINCE IT WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 187,000.

DRIVER OBSERVED TRAFFIC COMING TO A STOP, HIS BRAKES GAVE OUT, HE COULD NOT STEER LEFT OR RIGHT TO AVOID A CAR IN FRONT OF HIM WHICH CAUSED HIM TO REAR-END THE UNIT. HIS AIR-BAG DID NOT DEPLOY. *TR

THE STEERING WHEEL SEEMS TO BECOMING LOOSE, AFRAID TO DRIVE VEHICLE CAR SHUT OFF WHILE DRIVING , HAD TO PULL OVER AND RESTART CAR. SMALL FUEL LEAK IN FUEL TANK. UPDATED 4/24/2015 *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 152,970.

THE SERVICE TRACTION CONTROL LIGHT IS ON THE DASH PANEL AND MY CAR STARTED TO SHAKE AND PULL TO ONE SIDE WHEN THE BRAKES WERE APPLIED. THE PROBLEM QUICKLY GREW INTO THE CAT CONSTANTLY PULLS TO ONE SIDE AND THE STEERING FEELS SLOPPY AND LOOSE IF THAT MAKES SENSE. THE TRACTION CONTROL DOESN'T WORK BUT WILL RANDOMLY KICK IN WHILE DRIVING AND THE CAR INSTANTLY FEELS AS IF THE BRAKES ARE BEING APPLIED AND GRINDER BUT THE WORSE PART IS HOW THE PULLING TO ONE SIDE BECOMES A QUICK GRAB AND JERK TO ONE SIDE AND HAS NEARLY CAUSED ME SEVERAL ACCIDENTS AND I CANNOT RELAX AND DRIVE. I AM ALWAYS TENSE AND READY TO FIGHT TO KEEP MY CAR GOING STRAIGHT AND NOW WITH THE BAD MICHIGAN WINTER ITS IMPOSSIBLE TO DRIVE ON SOME DAYS. I'VE BEEN TOLD THAT I NEED A NEW TRACTION CONTROL PUMP WHICH IS GOING TO COST AROUND $2500 AND UP DEPENDING ON WHAT THEY FIND BUT WILL AUTOMATICALLY START AT $2500. THAT COST IS RIDICULOUS AND I HAVE TALKED TO PROB APPROX A HUNDRED PEOPLE WHO EITHER HAD THE SAME PROBLEM OR KNEW OF SOMEONE WHO DOES, OVER THE PAST FEW YEARS. MY CAR IS NOW PARKED AND I HAVE TO BEG FOR RIDES TO WORK BECAUSE ITS WINTER AND I CANNOT PUT MYSELF AND OTHERS IN DANGER WITH THIS ISSUE. I HAVE TO WORK AND TRANSPORT KIDS TO DIFFERENT EVENTS AND FEEL THAT THIS PART HAS TO BE DEFECTIVE FROM THE START IF THERE'S THAT MANY PEOPLE WITH THIS SAME ISSUE. AND ALL OF THE SAME EXACT COMPLAINTS FOUND ONLINE. PLEASE I'M BEGGING YOU TO CHECK INTO THIS ISSUE TO SEE IF A RECALL IS NECESSARY. THANK YOU SO MUCH. *TR

ACTED AS IF IT DOSEN'T HAVE POWER STEERING WHEN TURNING TO THE LEFT, VERY STIFF,AND JERKY. TOTAL CUT OUT ON A FREEWAY ON RAMP FOR ABOUT 20 SECONDS. WHEN TRY TO PUT FUEL IN GAS TANK HAVE TO HOLD FUELING NOZZLE BARLEY OPEN OR IT WILL NOT TAKE FUEL. DROVE TO WORK, GOT OFF OF WORK WENT TO START IT, IT WOULD START WITH OUT A JUMP. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS OR WHEN COMPLETING A TURN, THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING SHAFT WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08E063000 (STEERING) BUT HAD NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 37,330.

I HAVE A 2003 CHEVROLET IMPALA W/ DAY TIME RUNNING LIGHTS ON CAR FROM FACTORY. WHILE DRIVING EARLY 4:00 AM IN THE MORNING, THROUGH THE MOUNTAINS WITH NO STREETS LIGHTS. I PUT MY HIGH BEAMS ON. WITHIN A SECOND ALL EXTERIOR, AND INTERIOR LIGHTS WHEN OUT. THIS IS TOTALLY UNSAFE AND HAZARDOUS. THE MANUFACTURE SHOULD BE RESPONSIBLE FOR THIS NOT THE CONSUMER. NEED TO HAVE A RECALL ON THIS. THIS A MALFUNCTION PROBLEM THAT NEEDS TO BE ADDRESSED, BEFORE SOMEONE GETS SERIOUSLY HURT. I PRAY THAT YOUR JUST NOT ENTERING THESE COMPLAINTS INTO THE DATA BASE, BUT LETTING THE CONSUMER KNOW THAT YOU CARE AND ARE WORKING ON THIS PROBLEM. I ALSO, NOTICE THAT WHILE LOOKING FOR RECALL ON THIS MATTER THERE'S A LOT OF COMPLAINT ON THIS MULTIFUNCTION. CONSUMER'S CAN'T FIX THIS WITHOUT A LOT EXPENSES AND REMOVE AIRBAGS. WILL YOU DO YOUR BEST ON RECALLING OR GETTING RECALLS ON THIS PROBLEM. *TR

2003 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO RECALLS FOR VEHICLE AND REPAIRS *TGW THE CONSUMER STATED AFTER HITTING A POTHOLE, THE TRACTION OFF LIGHT ILLUMINATED. AFTER THE REPAIRS WERE MADE, THE TRAC AND ABS LIGHT REMAINED ILLUMINATED. ALSO, THERE SEEMED TO BE SOME PLAY IN THE STEERING. *JB

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A POPPING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS DIAGNOSED THE FAILURE TO BE THE STEERING SHAFT. THE STEERING SHAFT WAS REPLACED. THE FAILURE OCCURRED AGAIN APPROXIMATELY FIVE YEARS LATER. THE DEALER WAS CONTACTED AND STATED IN ORDER TO DIAGNOSE THE FAILURE THE CONTACT WOULD HAVE TO PAY A FEE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED FAILURE MILEAGE WAS 18,262. THE APPROXIMATE CURRENT MILEAGE WAS 40,000. UPDATED 2/17/11 *CN UPDATED 05/31/11

CHEVROLET IMPALA 2003 AFTER RUNNING OVER A POTHOLE FEB. 2009, A CLICKING SOUND WAS IMMEDIATELY OBSERVED WITH EACH REVOLUTION OF THE WHEEL. TOOK IT TO A PEP BOYS FOR INSPECTION. THEY SAID THEY DIDN'T SEE ANYTHING WRONG AFTER VISUAL AND DRIVE INSPECTION. STILL CONTINUED TO HEAR CLICKING SOUND. ON OCT. 6, WHILE BACKING OUT OF PARKING SPACE AND TURNING WHEEL TO LEFT, A LOUD SCRAPING SOUND WAS MADE. STOPPED CAR, GOT OUT TO INSPECT WHETHER OR NOT ANYTHING WAS ON GROUND, ETC. NOTHING WAS THERE. SOUND CONTINUED UNTIL CHANGING GEAR TO DRIVE. OCT. 12, 2010 TURNED WHEEL TOWARDS LEFT WHILE IN DRIVE AND A VERY LOUD CLICKING- THEN BUMPING NOISE WAS MADE. IT SOUNDED LIKE THE WHEEL WAS GOING TO BREAK OR SOMETHING IF I CONTINUED TURNING. I WAS SIX BLOCKS FROM HOME, SO DROVE SLOWLY AND VERY SLOWLY FOR THE NEXT 2 LEFT TURNS IN WHICH ON THE 2ND LEFT TURN THE BUMPING SOUND HAPPENED AGAIN. IT HAS FRIGHTENED ME SO THAT I AM PETRIFIED TO DRIVE MY CAR. PLAN TO TAKE TO A MECHANIC BUT WITH ASSISTANCE. *TR

IT WAS RAINING, CAR STARTED TO SKID TO THE RIGHT, STEERED LEFT TO CORRECT, LOST CONTROL AND STRUCK A TREE HEAD ON. SERIOUS INJURIES TO BELTED DRIVER. *TR

TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. 3,000 MILES AFTER SHE PURCHASED THE VEHICLE SHE HAD BRAKE FAILURE. ON APRIL 8, 2003, DEALER REPLACED REAR ROTORS, NOV. 19, 2003 FREED UP SLIDERS, MARCH 26, 2004 FULL ROTOR ASSEMBLY REPLACED IN FLORIDA, JUNE 7, 2005 COMPLETE BRAKE CHANGE. AUG. 16, 2005 RESURFACED BRAKES AND ROTORS, JAN. 16, 2006 REFACED REAR ROTORS, JUNE 30, 2006 REPLACED REAR ROTORS AND REFACED FRONT ROTORS, JAN. 10, 2007 RESURFACE WORK NEEDED TO BE DONE BUT DID NOT PERFORM REPAIRS, MAY 23, 2007 REPLACED ALL 4 ROTORS. THE CONTACT PAID FOR THE REPAIRS, MAY 22, 2008, REPLACED REAR PADS AND SERVICED CALIPERS. THE DEALER WILL NOT MAKE ANY ADDITIONAL REPAIRS AND FEEL AS THOUGH THEY HAVE DONE ALL THEY CAN TO REMEDY TO FAILURE. THE FAILURE MILEAGE WAS 3259 AND THE CURRENT MILEAGE WAS 50295. UPDATED 7/3/08 *CN THE PASSENGER SEAT HEATER AND REAR WINDOW DEFOGGER WERE INOPERATIVE. THERE WAS A NOISE COMING FROM THE STEERING. THE DEALER LUBED THE INTERMEDIATE SHAFT. THE REAR STABILIZER SHAFT AND LINK WAS REPLACED. UPDATED 07/15/08. *JB

THE INTERMEDIATE STEERING SHAFT IN MY 2003 CHEVROLET IMPALA HAD TO BE REPLACED AT 25,000 MILES. NOW AT 45,000 MILES THE STEERING SHAFT NEEDS TO BE REPLACED AGAIN ALSO, BOTH REAR BRAKE ROTORS WERE REPLACED AT 25,000 AND NEED TO BE REPLACED AGAIN AT 45,000 MILES. *TR

2003 CHEVROLET IMPALA (I BOUGHT IT NEW) PROBLEM TURNING THE STEERING WHEEL AND BRAKING, I HEAR AND FEEL CLUNKING COMING FROM THE FRONT END OF THE VEHICLE IN THE STEERING COLUMN . I ALSO FELT A VIBRATION IN THE STEERING WHEEL. I HAD THE CAR INTO THE DEALER 3 TIMES. EACH TIME THE PROBLEM WET AWAY FOR A MONTH OR SO BUT RETURNED. EACH TIME I DRIVE THE CAR I HOPE THE STEERING DOES NOT FAIL AND CAUSE AN ACCIDENT. NO MORE GENERAL MOTORS CARS FOR ME. I HAVE BOUGHT GM SINCE1969. I WILL NOT BUY ANOTHER GM CAR. *TR

TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 1 AND 25 MPH, THE CONTACT HEARD A LOUD CLUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. HE ALSO FELT A VIBRATION IN THE STEERING WHEEL. THERE IS A TECHNICAL SERVICE BULLETIN (01-02-32001H) REGARDING THIS SAME FAILURE. THE MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 30,000.

CLUNKING NOISE IN FRONT END ESPECIALLY WHEN YOU ARE IN A TURN. ALSO COULD FEEL A "THUMP" THROUGH THE STEERING WHEEL AT SAME TIME. WE ARE STATIONED IN GERMANY IN THE AIR FORCE. TOOK IT TO THE OPEL DEALER (CHEVY EQUIV. IN GERMANY) AND THEY DIAGNOSED IT AS THE INTERMEDIATE SHAFT NEEDING TO BE REPLACED. AFTER $300 AND A LONG TIME WAITING FOR THE PART, IT WAS REPLACED AND HASN'T GIVEN US A PROBLEM SINCE. ALSO HAVE HAD MAJOR PROBLEM WITH THIS CAR "EATING" BRAKES AND ROTORS. REMINDS ME EXACTLY OF MY BUICK REGAL I HAD WITH THE SAME BRAKE ISSUES. AFTER I SOLD THE REGAL, I WAS SENT INFO ON A CLASS ACTION SUIT AGAINST GMC FOR THE SAME BRAKE ISSUES. BOTH ARE GREAT CARS BUT BRAKES STINK. *TR

SINCE THE TIME I PURCHASED MY CHEVROLET IMPALA I HAVE HAD TROUBLE WITH THE STEERING COLUMN. I HAVE BROUGHT THE VEHICLE INTO THE SHOP NUMEROUS TIMES. 12 TO BE EXACT. THE FIRST 6 TIMES WAS WITHIN THE FIRST 7 MONTHS. I ASKED ABOUT THE LEMON LAW AND WAS TOLD THAT IT DIDN'T QUALIFY UNLESS THE EXACT PART WENT BAD 3 TIMES. TWO FULL NEW STEERING COLUMNS HAVE BEEN PUT IN PLUS ALL OTHER INDIVIDUAL PARTS HAVING BEEN FOUND INADEQUATE WERE REPLACED. THE STEERING ALSO CONTINUOUSLY SQUEALED AND CLUNKED WHEN TURNING. AFTER ALL THE REPAIRS IT IS STILL DOING IT. THEN AFTER NUMEROUS OTHER VISITS WHEN I TRIED AGAIN TO EXPLORE THE POSSIBILITY OF THE LEMON LAW I WAS TOLD IT WAS THREE WEEKS TO LATE. THEY PUT ME OFF AND STALLED UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT THE LEMON THE TIME OR KNOWLEDGE TO INVESTIGATE. I HAVE BEEN LEFT NO RECOURSE AND I HAVE A CAR THAT STILL ISN'T FUNCTIONING PROPERLY AND THAT I AM AFRAID TO TAKE OUT ON THE HIGHWAYS OR INTERSTATE. I AM A WIDOWED SENIOR OF 74 I FEEL HAVE BEEN GREATLY TAKEN ADVANTAGE OF. MONTHS AGO THEY OFFERED ME AND EXTENDED 75,000 MILE WARRANTY. I HAVE YET TO RECEIVE IT. THEN I CALLED GM CONSUMER SERVICE. I SPOKE TO JEAN WHYRE AND SHE WAS OF NO HELP AT ALL. SHE DENIED ME BOTH THE EXCHANGE OF VEHICLES AND THE WARRANTY ON THE COLUMN. SHE THEN SAID THAT SHE WAS WITHDRAWING IT CAUSE I REFUSED IT BEFORE THINKING THAT I WAS GOING TO GET A NEW CAR UNDER THE LEMON LAW. WHEN I TRIED TO EXPLAIN THAT TO HER SHE MALICIOUSLY RECANTED THE OFFER AND SAID I WOULD NOT GET IT THEN HUNG UP ON ME. I INQUIRED WITH THE FL. BAR ASSOCIATION BUT NO LAWYER WITH IN THE STATE WILL COVER THIS TYPE OF CASE. I HAVE NO IDEA WHERE TO GO TO FOR HELP WITH THIS PROBLEM SO I AM NOW CONTEMPLATING CONTACTING THE LOCAL TELEVISION STATION. THEY HAVE A DEPARTMENT WHICH TAKES CARE OF CONSUMER COMPLAINTS AND ABUSE. I FEEL THAT THIS IS A CASE OF GROSS SENIOR ABUSE. I WOULD TO MAKE CLEAR THAT I DID ENQUIRE ABOUT THE LEMON TWICE. *NM

DT: THE CONSUMER STATES THAT THE STEERING COLUMN SQUEALS AND KLUNKS. WHEN THE CONSUMER TURNS THE STEERING WHEEL IT KLUNKS. IT DID NOT HAPPEN ALL THE TIME,-PER THE CONSUMER. TTOK THE CAR BACK TO THE DEALERSHIP 11 TIMES BECAUSE IT KLUNKED. THE CONSUMER HAS BEEN TRYING TO HAVE THIS FIXED 2 YEARS. THE DEALERSHIP HAS HEARD THE NOISE. WHEN THE CONSUMER TAKES THE CAR TO THE DEALER AND IT IS NOT MAKING THE NOISE, THE DEALER WON'T FIX IT. THEY HAVE PUT IN A NEW COLUMN TWICE. THE CONSUMER WAS A MONTH LATE ON FILING ON THE LEMON LAW. THE OWNER JUST DOES NOT WANT THE CAR. THE CAR IS A 2003 CHEVY IMPALA. *AKTHE OWNER HAS TALKED TO GM AND THEY WERE VERY RUDE TO THE CONSUMER.

DT: THE DASH WAS CAVING IN, THE WINDSHIELD WAS OFF LEVEL AND THERE WAS KNOCKING IN THE STEERING, THE UNDERNEATH FRAME WAS HANGING DOWN ON THE DRIVER'S SIDE; THERE WAS A GAP IN THE CONNECTION OF THE REAR PASSENGER'S SIDE DOOR, AND OTHER PROBLEMS. THE CONSUMER HAD THE ROTORS REPLACED, AND THE WHEELS ALIGNED. THEN, THE CONSUMER TOOK VEHICLE TO A DEALERSHIP AND THEY TOLD HER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SHE CONTACTED THE MANUFACTURER, WHO TOLD HER THAT THERE WAS NOTHING THEY COULD DO BECAUSE IT WAS OUT OF WARRANTY. THE CONSUMER STATED THAT AT FIRST THERE WAS A PROBLEM WITH THE STEERING AND THEY REPLACED GEAR SHAFT.*AK

ON THE AFTERNOON OF MONDAY, JUNE 6, 2004, I WAS DRIVING A 2003 CHEVROLET IMPALA DOWN HADDONFIELD ROAD IN CHERRY HILL, NEW JERSEY WHEN, SUDDENLY AND WITHOUT WARNING, ITS SPEEDOMETER DROPPED DOWN TO ZERO, ITS BRAKES BECAME INOPERABLE, AND ITS STEERING WHEEL BECAME RIGID AND VIRTUALLY UN-TURNABLE. I WAS FORCED TO COAST TO A STOP. FORTUNATELY, THE INCIDENT DID NOT CAUSE A CRASH. THIS IS THE SECOND TIME THAT SUCH AN INCIDENT HAS OCCURRED WITH THIS CAR, WITH THE PREVIOUS INCIDENT OCCURRING IN OR AROUND JULY 2004. I AM REPORTING THIS TO MY LOCAL CHEVROLET DEALERSHIP.

DT: 07/03 PROBLEM BEGAN. CONTACT STATES MOSTLY DURNING TURNING, AT LOW SPEEDS, THE ELECTRIC STABILITY CONTROL MALFUNCTIONS AND RIGHT FRONT PASSENGER WHEEL LOCKS AND VEHICLE AND PULLS STEERING WHEEL TO THE RIGHT AND TURNS THE VEHCILE IN THE DIRECTION OF THE WHEEL LOCK UP. EVERY TIME THE MESSAGE "SERVICE STABILLITY" AND "STABILITY SYSTEM ACTIVE" POPS UP. IN ACCORDANCE WITH VEHCILE MANUAL, VEHICLE TAKEN TO DEALERSHIP.COMPUTER AT THE DEALERSHIP READS THAT VEHICLE IS EXPERIENCING A SKID. THE DEALERSHIP HAS REPLACED THE SENSORS, WIRING, AND ALL REMEDIES PER GM. PROBLEM IS STILL THERE. CONTACT IS IN TOUCH WITH GM. GM HAS SPOKEN WITH DEALER AND VISITED VEHICLE, HOWEVER NO RESPONSE TO THE OWNER.

WHILE TURNING AT ANY SPEED, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT END. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK.....ALSO, REPLACED INTERMEDIATE STEERING SHAFT. *AK

EXPERIENCING CLUNK IN STEERING; ALSO FAILED ROTORS.*AK

WHILE DRIVING AT LOW SPEEDS VEHICLE LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

WHILE DRIVING, THE CONSUMER NOTICED THERE WAS TOO MUCH PLAY IN THE STEERING WHEEL. ALSO, THE TRANSMISSION WAS NOT WORKING PROPERLY AND THE VEHICLE FAILED TO ACCELERATE. DEALER WAS NOTIFIED OF THE PROBLEM. *AK THE DEALER ATTEMPTED TO REPAIR THE TRANSMISSION, BUT THE VEHICLE WAS STILL UNABLE TO MERGE INTO FREEWAY TRAFFIC. THE VEHICLE PULLED HARD TO THE LEFT AND WOULD BECOME UNCONTROLLABLE. THE TIRES WERE REPLACED, BUT THE PROBLEM REMAINED. *SCC *JB