2020 Bmw X5 Other Problems

Your 2020 BMW X5 is subject to a safety recall (25V-644) due to a fire risk that has been open since November 2025. BMW initially had no available fix, and a scheduled service visit in January 2026 couldn't be completed due to dealership problems. Despite multiple follow-ups with BMW North America, you haven't received a confirmed repair date or consistent loaner vehicle support while this safety issue remains unresolved.

Your starter motor can malfunction and potentially cause a fire, which is serious enough that you may not feel safe parking your vehicle in an enclosed garage. BMW has confirmed they're aware of this issue, but when you had your car serviced at an authorized BMW dealer, they said they don't currently have a fix available. This problem has been known for over 15 months.

A few months ago there was a recall on my car (some problem with starter engine) and after few month I started the engine by pressing the brake pedal and pressing the start button. But the engine did not start, I saw smoke from under the hood, then I opened the hood and saw fire near the engine on the right (driver's) side. People in the parking lot helped put out the fire with a fire extinguisher while I called 911 for fire department, they came and recorded it (fire slip -[XXX]), [XXX}., Houston, Texas, 77043 (place where it happened). I have pictures and videos this incident. We were afraid that we would die in this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AIR CONDITIONING QUIT WORKING ON DAY 2 OF OWNERSHIP. DEALER SAYS THE COMPRESSOR NEEDS TO BE REPLACED AND THERE IS A LEAD TIME BETWEEN 2 WEEKS AND 2 MONTHS. AFTER PURCHASING A CAR THAT COST ABOUT $125,000 AND DRIVING IT ONE TIME, IT HAD TO BE SENT TO THE SHOP. SINCE IT IS SO HOT WHERE I LIVE, DRIVING THE CAR IS OUT OF THE QUESTION. BMW DID GIVE ME A LOANER CAR, BUT THE VALUE OF THE LOANER IS ABOUT 45% OF THE CAR I PURCHASED. *TR