2011 Bmw 328i Xdrive Cruise Control Problems

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WHEN DRIVING AT A LOW SPEED OF 10 MPH OR LOWER AND DECELERATING (APPLYING THE BRAKE, COMING TO A STOP SIGN OR RED LIGHT OR PULLING INTO A PARKING SPACE) OR AT A STATIONARY POSITION - THE VEHICLE IS SURGING FORWARD UNEXPECTEDLY. ENGINE IS NOT STALLING BUT OFTEN FEELS LIKE IT COULD AFTER SURGING FORWARD. SURGES FORWARD EVEN WHEN THE BREAK IS APPLIED. THIS HAS HAPPEND A NUMBER OF TIMES. TAKEN TO BMW DEALERSHIPS AND THEY REPORT NOTHING WRONG (NO SAFETY RECALL) BUT IT CONTINUES TO OCCUR. FEAR FACTOR OF GETTING INTO AN ACCIDENT DUE THIS IS ESCALATING. HAVE ASKED FRIENDS TO DRIVE OUR VEHICLE AND THEY VERIFY AND VALIDATE IT OCCURS FOR THEM AS WELL UNDER THE SAME CIRMCUMSTANCES.

TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE MAKING A RIGHT TURN AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY ONTO THE SIDEWALK. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

AFTER THE CAR IS STOPPED AT A STOP SIGN AND WHEN I TRY TO ACCELERATE THE CAR, IT HESITATES TO MOVE EVEN AFTER I PUSH THE GAS PEDAL. THE CAR STRUGGLES TO MOVE FORWARD AND AFTER PRESSING IN HARD IT MOVES. THE INITIAL DELAY OR THE INITIAL RESPONSE TIME IS HUGE. THE TIME LAG IS LARGE. THE ENGINE MAKES NOISE AND WILL STRUGGLE TO MOVE. I HOPE THE NHTSA WILL REVIEW THE MATTER WITH BMW AND SEE WHAT NEEDS TO BE DONE. *TR

AS I WAS MOVING MY CAR FROM A SMALL PARKING LOT NEAR MY HOME, I WAS REVERSING THE CAR AND NOTICED THERE WAS A SUDDEN ACCELERATION AND THE CAR HIT THE BASE OF THE POLE CAUSING MINOR DAMAGE TO MY REAR BUMPER. SINCE I FELT THE IMPACT, I WAS VERY CAUTIOUS AND PUT THE CAR IN DRIVE MODE TO EXIT THE PARKING LOT WITH VERY LITTLE GAS APPLIED, BUT THE CAR TOOK OFF SUDDENLY AND HIT A PARKED CAR WITH A HUGE IMPACT. IT ALMOST TOTALED THE OTHER CAR AND MY CAR WAS VERY BADLY DAMAGED. INITIAL ESTIMATE TO REPAIR IS AROUND $7,911 BY THE BMW AUTHORIZED BODY SHOP. I IMMEDIATELY TOOK THE CAR TO THE DEALER NEXT DAY ASKING THEM TO CHECK IF MY CAR WAS SAFE TO DRIVE. THE DEALERSHIP SAID THE CAR HAS TO BE INSPECTED BY THE BMW ENGINEER, AND THE DEALER CAN'T TOUCH THE CAR BECAUSE OF SUDDEN ACCELERATION ISSUE. I CALLED THE BMW CUSTOMER RELATIONSHIP DEPT. RIGHT AWAY, AND THEY SCHEDULED AN ENGINEER TO COME AND LOOK AT MY CAR. ONE WEEK LATER, A BMW ENGINEER CAME TO THE BODY SHOP AND DOWNLOADED THE DATA, AND TODAY I WAS NOTIFIED BY BMW THAT THE CAR IS SAFE TO DRIVE. I BOUGHT THIS CAR FROM A LOCAL BMW DEALER AS CERTIFIED PRE-OWNED VEHICLE LAST YEAR WITH ABOUT 23K MILES ON IT AND STILL HAS THE WARRANTY.I AM WRITING TO YOU BECAUSE MY FAMILY DOESN'T FEEL COMFORTABLE AND SAFE TO DRIVE THIS CAR. I HAVE SEEN SEVERAL COMPLAINTS ON BIMMERFEST AND ONE ON YOUR SITE FOR THE 2011 BMW 328I, REGARDING THE SUDDEN ACCELERATION. I ASKED THEM BMW TO REPLACE THE CAR, WHICH THEY WOULDN'T DO. I REQUESTED BMW TO SEND A LETTER STATING THAT THE CAR IS SAFE TO DRIVE ALONG WITH A REPORT ABOUT THEIR FINDINGS, SINCE THEY DIDN'T WANT TO REPLACE MY CAR. NOT SURE IF THEY WILL SEND ME ONE.AS A GOOD CITIZEN WITH GOOD DRIVING RECORD, I AM REALLY SCARED ABOUT DRIVING THIS CAR WHICH IN MY OPINION IS NOT SAFE. I AM HOPING THAT YOUR DEPARTMENT WILL INVESTIGATE THIS MATTER CAREFULLY, AND GET A BETTER RESOLUTION TO MY ISSUE. THANK YOU. *TR

THROTTLE RESPONSE TO PRESSING ACCELERATOR LAGS DANGEROUSLY. HAVE HAD NUMEROUS INSTANCES WHERE LACK OF RESPONSE HAS PLACED ME IN DANGEROUS SITUATIONS. SOMETIMES IT TAKES A FEW SECONDS BEFORE THERE IS ADEQUATE RESPONSE SO CAR DOES NOT MOVE OR ACCELERATES VERY SLOWLY EVEN THOUGH ACCELERATOR PRESSED DOWN ALL THE WAY. ALMOST GOT REAR-ENDED LAST NIGHT AS I PULLED OUT OF A DRIVEWAY ONTO A ROAD AND ONCOMING CARS NEARLY REAR-ENDED MY CAR BECAUSE MY 2011 BMW 328I WOULD NOT RESPOND APPROPRIATELY TO MY PRESSING DOWN ON THE ACCELERATOR PEDAL; THE CAR BARELY ACCELERATED AND EVEN SLOWED FURTHER FOR A FEW SECONDS BEFORE THE THROTTLE RESPONDED AND BEGAN PICKING UP SPEED. THIS IS VERY DANGEROUS. I HAD THIS CAR IN FOR SERVICE AT THE BMW EARLIER YESTERDAY AND THEY SERVICE ADVISOR TOLD ME THAT THIS IS A COMMON PROBLEM FOR THESE CARS, BUT THEY DON'T HAVE A FIX FOR IT. *TR

TL* THE CONTACT OWNS 2011 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGES AND THE OTHER VEHICLE ALSO HAD EXTENSIVE DAMAGES TO THE REAR. THE VEHICLES WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND A REPRESENTATIVE TO INSPECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.

I WAS BACKING MY CAR INTO A GARAGE - CAR WAS IN REVERSE - I PUT MY FOOT ON THE BRAKE PEDAL AND MY FOOT WENT TO THE FLOOR - THE CAR LUNGED BACKWARD AT TOP SPEED AND CRASHED INTO THE REAR WALL OF GARAGE. *TR

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE SITTING IDLE AT A TRAFFIC STOP, HE NOTICED THAT THE VEHICLE WOULD SLOWLY SURGE FORWARD AUTONOMOUSLY. ON ONE OCCASION, WHILE DRIVING INTO A GARAGE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A PILLAR. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5. THE VIN WAS NOT AVAILABLE.